Client Experience Associate

Job Description

About the Role

We are looking for a Client Experience Associate to join our team. In this role, you will be the face of our brand—welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.

Key Responsibilities

• Greet and assist walk-in clients in the studio with warmth and professionalism
• Handle customer inquiries via phone, email, and in person
• Provide product knowledge and tailored recommendations
• Follow up on orders and ensure any concerns are resolved smoothly
• Contribute ideas to enhance the overall customer experience

What We’re Looking For

• Friendly, confident, and approachable personality
• Passion or strong interest in interiors, furniture, and home design
• Comfortable using email and Microsoft Office (or willing to learn)
• Good communication skills in English
• Previous customer service or retail experience is a plus
• Female candidates are preferred

Why You’ll Love Working With Us

• A supportive and welcoming studio environment
• Opportunities to grow into sales or interior design roles
• A workplace culture that values creativity and fresh ideas
• Be part of a people-first, design-led brand

If you’re passionate about design and enjoy creating exceptional experiences for clients, we’d love to hear from you!

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

• Are you an immediate joiner?