Client Manager

Client Manager – Employee Benefits

Are you experienced in Employee Benefits? Willing to move to Qatar? Read on!

Aon Qatar LLC is recruiting a Client Manager in our Employee Benefits department based at our offices in Doha. As a Client Manager you will be the primary point of contact for a portfolio of corporate clients in Qatar, advising them on their benefits strategy and insurance needs. You’ll combine strong client relationships with technical broking expertise to design, place and manage Employee Benefits programmes, oversee day‑to‑day servicing and claims, and support Aon’s growth in the local market.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Own and manage a portfolio of Employee Benefits clients, delivering proactive, high‑quality advice and service.
• Build strong client relationships through regular meetings, understanding their business and workforce needs, and presenting tailored Aon solutions.
• Design, market and place Employee Benefits insurance programmes: prepare presentations, obtain and negotiate quotations, compare terms and secure coverage, including renewals and mid‑term changes.
• Manage end‑to‑end policy administration and compliance activities, including KYC/AML (QFCRA and internal), documentation, endorsements and adherence to placement guidelines.
• Oversee claims for your clients, coordinating notifications, follow‑up with insurers/adjusters and driving timely resolution.
• Ensure timely premium/fee collection and accurate account handling in line with company policies.
• Collaborate with colleagues and underwriters to deepen existing relationships and generate new business opportunities.

Skills and experience that will lead to success

Critical knowledge & experience

• Solid experience in Employee Benefits (e.g., group medical, life, disability) within an insurance broker or insurer environment
• Proven track record in client management/account management for corporate clients
• Experience designing, marketing and placing EB programmes, including renewals and mid‑term changes
• Hands‑on experience with claims handling/coordination for EB schemes
• Familiarity with Qatar insurance market and regulatory environment (e.g., QFCRA)
• Experience working to compliance, KYC/AML and documentation standards
• Background in a multinational or complex, matrixed organisation is an advantage

Critical skills & capabilities

• Strong relationship‑building and stakeholder management skills, comfortable as the day‑to‑day client contact
• Excellent communication and presentation skills in a client‑facing role
• Strong analytical and numeracy skills (e.g., comparing terms, interpreting policy and claims data)
• High attention to detail and ability to manage multiple deadlines and priorities
• Strong problem‑solving and negotiation skills with insurers and other stakeholders
• Well‑developed organizational and time‑management skills
• Collaborative team player, able to work with colleagues, underwriters and other partners to deliver solutions
• Good Excel/PowerPoint and general MS Office skills for analysis and client presentations
• (If relevant for your market) Fluency in English ; Arabic an advantage

How we support our colleagues

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.