Client Payroll & People Services Manager

Location: Alexandria or Marksville, LA (On-site)

Department: People Operations (Payroll & HR Support)

Type: Full-Time

Where Excellence Meets Heart — and People Come First

At Virtual Partner Advantage, you're not just running payroll — you're helping care for people.

We don't just process numbers. We create peace of mind. We build trust. We support lives.

If you believe in careful, meaningful work done with integrity — and you want to do it alongside people who treat you like family — then you may have found your place.

❤ Who We Are

VPA is built on relationships. We care deeply about our team, our clients, and the people behind every number.

We show up for each other — especially when things get complicated. Leadership here isn't about a title; it's how you show up, take ownership, and demonstrate character.

We combine professional excellence with heart. And we believe real service begins with real people.

About the Role

As Client Payroll & People Services Manager, you'll wear many hats — payroll specialist, people-services steward, compliance guardian, and client partner.

This is a high-responsibility, high-impact role. You'll ensure every paycheck is accurate, every record is secure, and every team member feels valued.

You'll also serve as a trusted liaison between clients, internal teams, and employees — helping keep our payroll and HR services smooth, transparent, and caring.

✅ What You'll Do

Payroll, Accuracy & Compliance

• Process payroll: verify time entries, calculate hours (regular, overtime, PTO, etc.), verify deductions/benefits, run pay cycles.
• Audit and verify payroll data for accuracy and confidentiality.
• Prepare and distribute pay statements, tax documents, and any required agency filings.
• Reconcile payroll liability accounts, benefit invoices, and monthly reconciliations.

People Services & HR Administration

• Manage new-hire paperwork, terminations, transfers, promotions.
• Handle confidential employee records and benefits administration.
• Assist with employee inquiries about pay, benefits, and deductions with clarity, respect, and empathy.
• Support HR processes: onboarding/offboarding, status changes, and compliance documentation.

Client & Internal Collaboration

• Provide exceptional service to clients, employees, and internal teams.
• Communicate proactively — ensure deadlines, compliance, and clarity for all stakeholders.
• Partner with accounting and finance teams for audits, reporting, and reconciliations.

Leadership & Culture Stewardship

• Lead by example — demonstrate integrity, ownership, and accountability.
• Support a culture of trust, kindness, and mutual care.
• Help maintain VPA's values: integrity, service excellence, continuous learning, and servant leadership.

Who You Are

You'll thrive if you are:

• Experienced — 2+ years (or more) in payroll, HR-payroll services, or similar roles.
• Detail-oriented and disciplined with numbers and compliance.
• Trustworthy and discreet — handling sensitive employee and financial data with care.
• Organized, proactive, and able to manage multiple tasks and deadlines.
• A strong communicator — kind, clear, and professional in conversations with clients, team members, and vendors.
• A team player who also works well independently.
• Comfortable with payroll/HR software and adapting to systems.
• Accountable, values-driven, and committed to doing work with excellence and heart.

What We Offer — Because People Come First

• Competitive pay and growth potential
• Full health coverage (medical, dental, vision)
• Life insurance & disability coverage
• Paid holidays, vacation, and sick leave
• Flexible scheduling when business allows — because life doesn't stop at the office
• Opportunities for personal and professional development — coaching, training, and growth plans
• Dream-Manager Program: We support your personal goals, not just your professional ones
• Culture & community: birthday & anniversary celebrations, team-building events, a welcoming “family” environment
• Pet-friendly office — we know pets are family too

Our Hiring Process

We hire based on character, fit, and alignment with our values — not just credentials.

• Submit your application — we review every one.
• Have a genuine conversation — about who you are, what you value, and what matters to you.
• Review skills and strengths — see where you shine and how you can grow.
• Culture conversation — talk about VPA's values, real stories, and expectations.
• Mutual fit decision — because long-term relationships start with real alignment.

Ready to Bring Excellence with Heart?

If you believe in care-driven work, accurate execution, and making a real difference for people and clients — you may be exactly who we're looking for.

Apply today, and join a team where people come first.