Client Relations & Media Executive (Female)

We are seeking a confident and dynamic Client Relations & Media Executive to represent our company and manage day-to-day client interactions. This role combines client relationship management, coordination with internal operations, CRM handling, and active participation in social media content creation.

The ideal candidate is professional, organized, client-focused, fluent in Arabic, and comfortable appearing in digital media while ensuring client services and deliverables are completed on time.

Key ResponsibilitiesClient Relations

• Serve as the primary point of contact for assigned clients
• Build and maintain strong, long-term client relationships
• Communicate confidently with clients in Arabic and English
• Handle client inquiries, follow-ups, and service coordination professionally
• Ensure a high level of client satisfaction at all stages

Operations Coordination

• Coordinate closely with operations and PRO teams to track client requests and deadlines
• Monitor progress and ensure deliverables are completed accurately and on schedule
• Proactively follow up internally to avoid delays and resolve issues

CRM Management & Client Onboarding

• Maintain and update accurate client records in the CRM system
• Onboard existing and new clients into the CRM
• Track services, renewals, follow-ups, and client status

Media & Social Content

• Create and participate in engaging content for company social media platforms
• Appear in videos, reels, and other digital content as required
• Coordinate content ideas and schedules with the marketing team
• Represent the company’s brand confidently and professionally online

Requirements

• Female candidates only
• Fluent in Arabic (spoken); English proficiency required
• Bachelor’s degree preferred (Business, Marketing, Communications, or related field)
• Experience in client relations, account management, or customer-facing roles
• Comfortable appearing on camera and engaging in social media content
• Experience using CRM systems (Zoho, HubSpot, or similar preferred)
• Strong organizational and time-management skills

Skills & Competencies

• Excellent interpersonal and communication skills
• Professional appearance and confident personality
• Strong follow-up, coordination, and multitasking abilities
• Ability to meet deadlines in a fast-paced environment

What We Offer

• Competitive salary based on experience
• Professional and supportive work environment
• Opportunity to be the public-facing representative of the company
• Career growth across client management, operations, and media exposure

Job Type: Full-time

Experience:

• Customer Relations: 1 year (Required)
• Digital Marketing: 1 year (Required)

Language:

• Arabic (Required)