Client Relations & Sales Coordinator

Location: Doha, Qatar

Company: Snap Zone Media

Job Overview

We are looking for a professional, well-spoken, and organized female candidate to handle incoming phone calls, client inquiries, sales coordination, and internal communication between clients and our creative/technical team.

This role is critical to ensuring smooth daily operations, excellent customer experience, and effective sales follow-ups.

Key Responsibilities

Client Communication & Phone Handling

• Answer and manage company phone calls, WhatsApp inquiries & Emails

• Professionally respond to client questions about services, pricing, and timelines

• Follow up with new and existing clients

• Schedule meetings and calls for management

Sales Support & Coordination

• Assist in closing sales inquiries and service bookings

• Share service details, packages, and offers with clients

• Prepare basic quotations and follow up on approvals

• Update client status and sales pipelines

Team Coordination

• Coordinate between clients and internal teams (design, video, development)

• Ensure tasks are clearly communicated and followed up

• Track deadlines and client deliverables

• Maintain smooth workflow between departments

Organization & Reporting

• Maintain client records and inquiry logs

• Report daily/weekly updates to management

• Keep communication clear, documented, and professional

Required Skills & Qualifications

• Excellent spoken English / Arabic

• Strong communication and customer-handling skills

• Sales mindset with a friendly, professional attitude

• Microsoft office

• Highly organized and detail-oriented

• Comfortable using WhatsApp, phone systems, email, and basic office tools

• Ability to multitask and stay calm under pressure

• Prior experience in sales, customer service, or coordination minimum 2 years of experience

• Qatari driving license is a plus

Personality Traits We’re Looking For

• Confident and polite

• Reliable and proactive

• Solution-oriented

• Well-presented and professional

• Team player with strong follow-up

Salary package will be decided upon interview based on qualifications & experience.

Thank you!

Job Type: Full-time