Client Relations Specialist

Key Responsibilities

Client Relations

• Serve as a primary point of contact for customers and contractors
• Manage inbound calls, emails, and order inquiries professionally
• Assist with quotes, order entry, freight quotes and customer follow-ups
• Coordinate shipments and communicate timelines and updates to clients
• Maintain accurate client and order records

Warehouse Support

• Pick, pack, and stage orders for shipment
• Load and unload pallets and materials
• Maintain a clean and organized warehouse, shipping containers, office and loading area
• Assist with inventory counts and material organization
• Support shipping and receiving operations as needed

Qualifications

• Strong communication and customer service skills
• Organized, detail-oriented, and dependable
• Ability to lift up to 55 Ibs. and work in a hybrid / office & warehouse environment
• Basic computer skills (email, order entry, spreadsheets)
• Forklift experience is required
• Prior experience in client relations, account management, construction, or warehouse operations preferred

Job Type: Full-time

Pay: From $20.00 per hour

Work Location: In person