Key Responsibilities
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Develop and maintain strong relationships with clients, acting as the main point of contact for all their needs and inquiries
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Collaborate with internal teams to ensure the timely delivery of projects and solutions to meet client expectations
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Conduct regular check-ins with clients to gather feedback, address any issues, and identify opportunities for growth
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Analyze client data and feedback to identify trends and areas for improvement in our service offerings
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Create and implement strategies to increase client engagement and retention
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Prepare and present reports on client satisfaction, retention, and revenue growth to senior management
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Stay up-to-date on industry trends and best practices in client relationship management to continuously improve our processes and deliver exceptional service
About Company: We are a photography company based in Noida, operating across India and internationally. Our primary services include wedding and pre-wedding shoots, maternity photoshoots, newborn photography, birthday and pre-birthday shoots, as well as corporate and event coverage. To learn more about our work, visit us at
www.theimpressio.com and
www.theimpressio.in.