Client Relationship & Revenue Specialist

About the Role

We’re looking for an energetic and customer-focused professional to join BroadDigix as a Client Relationship & Revenue Specialist. You’ll play a key part in guiding clients toward the ideal technology solutions while providing exceptional ongoing support. If you thrive on building connections, tackling challenges, and surpassing goals, this position is tailored for you.

What You’ll Do

Drive Revenue & Expansion

• Gain insight into client needs and propose the most effective BroadDigix products.
• Initiate contact with leads through outbound calls, customized emails, and interactive demonstrations.
• Reliably achieve or exceed sales quotas each month and quarter.
• Document all interactions meticulously and keep our CRM system current.

Deliver Superior Customer Experience

• Act as the main contact point for inquiries via telephone, email, online chat, or direct meetings.
• Support new customers during initial setup and help established ones optimize usage.
• Address concerns swiftly, escalating technical matters as required while maintaining clear communication.

Cultivate Strong Client Bonds

• Establish dependable, ongoing relationships founded on trust.
• Solicit client feedback and forward valuable suggestions to product and development teams for continuous improvement.

Collaborate Internally

• Work alongside marketing, engineering, and support departments to execute successful strategies and seamless client interactions.
• Contribute to ongoing training sessions and team collaborations to enhance skills and knowledge.

What We’re Looking For

Essential Skills

• Outstanding communication skills, both spoken and written, with a friendly and professional tone.
• Proven track record of efficient and effective problem-solving.
• Ability to perform well in a fast-paced, evolving setting.
• Proactive mindset with a strong orientation toward achieving results.
• Excellent teamwork capabilities alongside independent initiative.

Preferred Experience

• Bachelor’s degree in Business, Marketing, Information Technology, or a related area.
• 1–3 years in revenue generation, client support, or relationship management (experience in technology preferred).
• Practical knowledge of CRM systems (such as HubSpot, Salesforce, or similar tools).
• Familiarity with standard office suites like Microsoft Office or Google Workspace.

Why Join BroadDigix?

• Competitive salary with bonus (commensurate with experience)
• Promising career progression with regular training and expert mentoring
• Diverse and inclusive workplace that celebrates all contributions
• Opportunity to work on groundbreaking tech solutions with tangible impact

BroadDigix is an equal-opportunity employer. We value diversity and invite applications from all qualified individuals, irrespective of gender, origin, or personal identity.

Job Type: Full-time

Pay: Rs70,000.00 - Rs120,000.00 per month

Work Location: In person