Client Relationship Specialist

This is an in office, in person position at our main office located at:

13057 W Linebaugh Ave
Tampa, FL 33626

Remote/hybrid candidates will not be considered.

Job Summary

We are seeking a dynamic, energetic, and creative Client Relationship Specialist to regularly engage with our present and former clients. This role partners closely with attorneys, marketing, and leadership to expand relationships, elevate the firm’s visibility, and generate meaningful business opportunities.

Key Responsibilities:

• Building & Maintaining positive relationships with past and present clients and referral partners
• Collaborate with marketing to strengthen the firm’s brand, thought leadership, and market presence
• Track outreach, relationships, and results in the firm’s CRM.
• Conduct market and competitive research to support strategic decisions.
• Support firm leadership on high-impact business development projects.

Key Experience:

• Prior experience in business development, sales, or client relations (professional services preferred)
• Prior experience in a law firm or consulting environment strongly preferred.
• Strong relationship-building, communication, and writing skills
• Comfort managing multiple initiatives and deadlines independently
• CRM experience
• Highly organized, proactive, and solutions-oriented
• Aptitude for fostering positive relationships

The candidate will undergo a 3 month training/probationary period.

We offer a full benefits package including, health, dental, and vision insurance (right away), plus a 401(k) with Firm matching after 6 months, and PTO.

Our Firm gives bonuses, based on individual and Firm performance, every January. Each year, we review team member salaries to ensure top performers receive an appropriate increase in compensation.

Our office is a Mac office. Each employee has an iMac and second monitor.

Pay: The compensation will be hourly during the initial 90 probationary period.

After the 90 day probationary period, the candidate will convert to a salaried employee with a salary plus benefits.

Benefits:

• 401(k) w employer matching after 6 months
• Paid time off after 90 days
• Eligible for Health Insurance on the first of the month after the candidate's start date.
• Annual bonus
• Additional incentives and performance based bonuses throughout the year

Schedule:

• Monday - Friday 9:00 a.m. to 5:00 p.m.
• Additional time as needed to complete tasks or prepare for hearings/mediations/trials.

Pay: $18.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person