Client Service Specialist

About us

Alpenglow Homecare is a small, but growing business in Great Falls MT. We are professional and agile.

Our work environment includes:

• Comfortable and modern office setting in a great location
• Growth opportunities
• Fun, caring and supportive team

More Than Just In-Home Care

We differentiate ourselves by focusing on the heart of home care: the family.

We understand the unique needs of medically fragile patients and the vital role families play in their well-being.

With long-term personal experience of having cared for our own family and friends in Montana for over a decade, we have seen the challenges from both sides: patient and caregiver. Our experience has given us the unique opportunity to learn about the needs and resources available in our community.

We're passionate about helping families navigate the complexities of in-home care.

Our services help our clients receive the best possible care while remaining comfortably at home, surrounded by loved ones instead of worrying about long-term institutional facilities.

Join our growing team and help us make a profound difference in other's lives!

Job Overview

We are seeking a detail-oriented and organized Client Services Specialist to join our team. The ideal candidate will be responsible for managing office operations and administrative tasks to ensure smooth daily operations.

Responsibilities

- Efficiently manage office schedules and appointments

- Organize and maintain physical and digital files

- Coordinate with vendors for office supplies and services

- Utilize QuickBooks for basic financial tasks

- Assist in medical office management tasks as needed

- Support budgeting activities and financial record-keeping

- Develop and conduct training sessions for new hires

- Perform general administrative duties such as data entry, filing, and correspondence handling

- Demonstrate excellent phone etiquette in all communications

- Reliable Vehicle for travel, Training, Marketing, and Client Home Visits.

Experience

Required Skills:

- Marketing and Networking Experience

- Proficiency in schedule management and file organization

- Experience in vendor management and QuickBooks software

- Knowledge of medical office management practices

- Ability to assist in budgeting tasks and training development

- Strong administrative skills with attention to detail

Nice-to-Have Skills:

- Prior experience as an administrative clerk is a plus

If you are a proactive individual with excellent organizational skills and a passion for maintaining efficient office operations, we encourage you to apply for this rewarding Client Services Specialist position.

Job Type: Full-time

Pay: $40,000.00 - $43,680.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)
• Administrative: 1 year (Required)

Ability to Commute:

• Great Falls, MT 59401 (Required)

Work Location: In person