Client Services Host

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Ashburn, VA barbershop is looking for someone to keep workdays smooth and seamless.

GREAT PAY

We offer a competitive wage of $18.00/hour.

EXCELLENT BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!

YOUR NEW ROLE AS OUR CLIENT SERVICES HOST

To appropriately meet our clients' needs, you need to be able to work weekends and evenings.

You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.

REQUIREMENTS

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

WHAT SETS US APART

At Floyd's 99 Barbershop in Ashburn, we're all about good vibes, killer cuts, and a fresh experience every time. We're right in the heart of the action-steps away from great eats like Cooper's Hawk Winery & Restaurant and Filo Café, plus shopping spots to explore before or after your shift. Whether you're a barber, stylist, or just someone who loves the energy of the cosmetology industry, we've got it all. We keep it fun, fast-paced, and full of personality-no cookie-cutter haircuts here. At Floyd's, we strip away the guesswork and bring the style, consistency, and creativity that keep our clients coming back. If you're looking for a place where you can be yourself, showcase your skills, and work with a rockstar team, welcome to your new home at Floyd's 99 in Ashburn!

Become a critical part of our barbershop and retail operations by filling out our initial application! We're excited to meet our new Client Services Host.