Client Services & Project Coordinator

Job Description:

We are seeking a highly organized and customer-focused Client Services & Project Coordinator to join our custom furniture manufacturing team. This role serves as the primary point of contact for designers and end-user clients, ensuring a seamless experience from initial inquiry through project completion.

The ideal candidate combines strong administrative skills with a solid understanding of furniture, materials, and manufacturing processes, and thrives in a fast-paced, detail-driven environment.

Key Responsibilities:

• Respond to inbound inquiries from interior designers and end-user clients via phone, email, and in person
• Liaise with clients to gather project details, specifications, and timelines
• Prepare accurate estimates, invoices, and work orders
• Process deposits and manage invoicing through QuickBooks
• Coordinate and track fabric orders, ensuring proper documentation and approvals
• Maintain organized records of client communications, orders, and project updates
• Collaborate with internal teams to ensure production timelines and client expectations are met
• Provide exceptional customer service throughout all stages of the project lifecycle

Qualifications & Requirements:

• Prior experience in custom furniture, interior design, or manufacturing environments preferred
• Strong knowledge of furniture construction, fabrics, and materials
• Proficiency in QuickBooks or similar accounting/invoicing software
• Excellent organizational skills and attention to detail
• Strong communication and interpersonal skills
• Friendly, professional demeanor with a customer-first mindset
• Ability to manage multiple projects and deadlines simultaneously
• Fluent in English (Spanish is an asset)

Key Attributes:

• Detail-oriented and highly organized
• Proactive and solution-focused
• Comfortable working both independently and as part of a team
• Strong relationship-building skills with clients and colleagues

Pay: $26.00 - $30.00 per hour

Benefits:

• Paid time off

Work Location: In person