Client Services QA Specialist - PT Remote

Reporting to the Director, DASH Operations, the Quality Assurance Specialist is responsible for reviewing the work being executed in retail from the field teams to ensure that we are providing the best quality proof of execution (data and photos) to our clients. Collaborating and working with BDMs and project teams, taking direction from the Director, DASH Operations, and ensuring accuracy are integral to this position.

What would you do in this role?

TYPE OF SUPERVISION RECEIVED:

The Client Services QA Specialist reports directly to the Director, DASH Operations.

RESPONSIBILITIES AND DUTIES, including but not limited to the following:

• Review of photos and data to ensure quality reporting is being delivered
• Clearly communicate/collaborate with other team members
• Work with defined quality expectations and targets
• Develop tools and best practices for QA review
• Other duties/projects as assigned or requested by the Director, DASH Operations

QUALIFICATIONS, including but not limited to the following:

• Must have knowledge and experience using Microsoft Excel, email and internet
• Experience working in a team-oriented, collaborative environment
• Rapidly adapt and respond to changes in environment and priorities
• Must be able to learn new software programs as required for projects
• Work performed could be while sitting, standing, or walking

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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