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A Client Servicing job in an advertising agency focuses on being the primary contact between the client and the agency, acting as a bridge by managing relationships, understanding client needs, overseeing campaign execution, and ensuring client satisfaction while delivering strategic marketing solutions. Key responsibilities include managing client expectations, facilitating communication with internal agency teams, overseeing budgets, analyzing market trends, and ultimately driving business goals for the client through effective advertising strategies.
Key Responsibilities
Develop and maintain strong, trusting relationships with clients by understanding their business, industry, and challenges.
Serve as the main point of contact, clearly communicating client needs, feedback, and expectations to the agency's creative and strategy teams.
Help clients develop business goals and then translate those goals into effective advertising strategies and campaigns.
Oversee account teams across various disciplines, manage project timelines, and ensure the timely delivery of high-quality work.
Supervise account finances and ensure that projects stay within the allocated budget.
Research and analyze market trends, industry developments, and competitor activities to inform client strategies.
Gather client feedback, analyze campaign performance, and derive actionable insights to continuously improve marketing efforts.
Act as a problem-solver, proactively addressing issues and finding solutions to meet client objectives.
Key Skills
Excellent listening, speaking, and writing skills to facilitate clear and effective communication.
Strong interpersonal skills to build and maintain rapport with clients and colleagues.
Ability to analyze situations, think critically, and develop effective strategies to achieve client goals.
Skilled at juggling multiple tasks, managing tight deadlines, and keeping projects organized.
Ability to navigate differences and work effectively with both clients and creative teams.
A keen interest in new trends, technologies, and a flexible approach to changing market conditions.
Job Type: Full-time
Pay: From BD300.000 per month
Education:
Experience:
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