Client Servicing Manager

About the Opportunity

We are a dynamic player in the event technology sector, specializing in creating engaging and

immersive event experiences through innovative tech solutions. Operating on-site in India, we

are committed to providing exceptional client servicing and cutting-edge event solutions that set

industry benchmarks.

Role & Responsibilities

● Manage end-to-end client relationships by understanding client needs and translating

them into actionable event strategies related to Exhibitions, Conferences etc.

● Coordinate with cross-functional teams including technical, production, and creative to

ensure timely delivery of event solutions.

● Oversee the planning and execution of events, ensuring all technical aspects align with

client expectations and industry standards.

● Serve as the primary point of contact for clients, addressing queries and resolving issues

promptly.

● Monitor event progress, gather feedback, and develop actionable insights to drive

continuous improvement in service delivery.

● Maintain comprehensive reports and documentation on client interactions and event

outcomes.

Skills & Qualifications

● Must-Have: Proven experience in client servicing and account management within the

event technology, Exhibitions, Conferences or related industry.

● Must-Have: Strong interpersonal and communication skills with a knack for building

lasting client relationships.

● Must-Have: Ability to manage multiple projects simultaneously and coordinate

effectively with diverse teams.

● Preferred: Experience in planning and executing events or large-scale projects, with an

understanding of event tech software and solutions.

● Preferred: Demonstrated problem-solving skills with an analytical mindset and attention

to detail.

● Preferred: Familiarity with client feedback systems and performance metrics to drive

service improvements.

Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s):

• What is your current CTC?
• What is your expected CTC?
• Have you managed big complex projects with complex user journeys before?

Experience:

• Client Management: 1 year (Preferred)

Location:

• Dubai (Preferred)