Client Servicing / Social Media Executive

Job Description:

We are looking at both men and women who are PASSIONATE & SMART, who are willing to build a career in Client Servicing with good Experience in Social Media.

Experience:

Min 3-5 years with Branding and Advertising Agency experience would be ideal, with good exposure to SM platforms.

Responsibilities:

- Serve as the lead point of contact for all Client account management matters

- Build and maintain strong, long-lasting client relationships

- Be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Meet clients every now and then to ensure the monthly plan of action and deliverables are met

- Clearly communicate the progress of monthly/quarterly initiatives to client

- Forecast and track key account metrics

- Assist with challenging client requests or issue escalations as needed

- ATL and BTL Activities (Branding, Print, Outdoor, Radio, TV, Brochures, Standees and other similar collaterals)

- Digital and Social Media responsibilities

Social Media responsibilities.

- Work with clients and the team, to create a social media strategy that collaborates with marketing and advertising campaigns, research top influencers, competitors, and trends in clients industries.

- Handle & optimise all the social channels of respective clients, (ex. Facebook, Instagram, Twitter, Pinterest, LinkedIn, Google, YouTube).

- Analyse and report social media actions on a monthly basis for successes and new opportunities.

- Creating a Social Media calendar, generating and evaluating reports

https://demo.zebracrossing.in/ (currently under redevelopment)

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Client Servicing / SM: 2 years (Preferred)

Work Location: In person