Client Solutions Administrator I - Teller - Part Time

Description:

What LINKBANK Offers:

Hourly Rate between: $15.00 - $23.47 per hour

Eligible for overtime for hours worked over 40 in any week
Saturday pay
All Employee Incentive Plan – annual bonus

Retirement (first of the month following 90 days of employment):

Employer match 50% up to 6% of employee’s bi-weekly salary deferral
Auto enrolled and auto escalated

Annual Paid Time off

60 hours of Paid Time off (Vacation)
40 hours of Sick & Safe Leave
12 hours of Volunteer time
4 hours of Birthday time
11 paid holidays

Other Benefits

Employee Stock Purchase Program (buy at 5% discount)
Employee Referral Program
Paid Parental Leave

Company Summary:

LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.

General Responsibilities / Job Summary:

Deliver a unique and positive experience for visitors to the solution centers.
Achieve solution center’s goals through accurate transaction processing and tailored client solutions.

Essential Functions/Duties:

Promote Corporate Values: Embody LINK’s values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities.
Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service.
Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.
Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed.
Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits.
Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms.
Cash Management: Balance cash drawers and vault daily and maintain accurate audit records.
Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve.
Inventory Management: Order and manage supplies used in the Solution Centers.
Training Assistance: Help train new employees and interns.
Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services.
Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.
Other Duties: Perform additional tasks as assigned.

Requirements:

Minimum Qualifications:

Education: High School Diploma or equivalent.

Knowledge/Skills/Abilities:

Multitasking: Manage multiple priorities effectively.
Detail-Oriented: Strong attention to detail and proactive problem-solving.
Banking Knowledge: Basic understanding of bank products and services.
Compliance: Adherence to policies and procedures.
Technical Skills: Proficiency with computers and Microsoft Windows.
Client Service: Excellent client service skills with patience and empathy.
Interpersonal Skills: Strong communication, leadership, and organizational abilities.
Attendance: Regular and Predictable attendance

Experience:

Preferred: Prior teller experience or at least 1 year of cash handling and client service experience.

Physical and Mental Job Requirements:

Communication: Clear verbal communication and comprehension.
Manual Dexterity: Ability to operate office equipment and computer terminals.
Physical Stamina: Capable of standing or walking for extended periods.
Visual Acuity: Sufficient vision for computer work.
Mobility: Coordination and lifting up-to 20 pounds as necessary.
Travel: Ability to travel to various bank locations as needed.

Working Conditions: