Client Solutions Coordinator & Administrative Support

About DI Labs

DI Labs is a digital manufacturing powerhouse built by a team of product development engineers. We believe there is always a solution, and each team member is empowered to bring curiosity, humility, adaptability, grit, and extreme ownership to the table.

About the Role

We’re looking for a highly organized, detail-oriented problem solver to support both our client-facing Solutions Team and internal business operations.

This role sits at the center of how our business runs day-to-day — helping ensure that client work moves forward smoothly while also supporting administrative, financial, and operational processes behind the scenes.

You’ll work closely with our Solutions team and Business Administrator to keep things accurate, organized, and moving forward.

What You’ll Do

Client Coordination & Support

• Communicate with clients during active projects
• Provide updates on orders, timelines, and documentation
• Support scheduling, follow-ups, and general coordination
• Maintain a professional, proactive client experience

Order & Workflow Management

• Enter and manage project data in NetSuite and internal systems
• Track order status, updates, and documentation
• Support quoting, data entry, and workflow coordination
• Collaborate across teams to ensure deadlines are met

Administrative & Business Operations Support

• Process invoices and support accounts payable/receivable processes
• Support onboarding, employee records, and internal processes
• Coordinate purchasing requests and vendor documentation
• Maintain organized records and compliance documentation
• Support general office operations (supplies, shared spaces, events)

What Success Looks Like

• Clients experience DI Labs as responsive and professional
• You keep things organized, accurate, and on track
• Nothing falls through the cracks
• The team relies on you for follow-through and consistency
• Internal processes run smoothly because of your support

What We’re Looking For

• 3+ years of experience in administrative, customer service, or coordination roles
• Strong attention to detail and accuracy
• Comfortable working across multiple responsibilities
• Confident using technology (ERP/CRM systems, Microsoft tools, etc.)
• Strong communication and organizational skills
• Self-starter with a high level of accountability

Bonus if you have:

• Experience with invoicing, AP/AR, payroll, or bookkeeping
• Experience supporting HR or business operations
• Experience in a manufacturing or technical environment

Culture Fit Matters

You’ll thrive here if you:

• Take ownership of your work
• Are comfortable figuring things out
• Stay organized even when things move quickly
• Communicate clearly and follow through

If you’re looking for a role where you can stay organized, take ownership, and make a real impact—we’d love to hear from you.

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B)?
• Have you worked in a manufacturing, engineering, or technical organization?

Yes
No

• Describe a role where you were responsible for keeping multiple tasks (such as client communication, data entry, or financial/admin work) organized and accurate. How did you make sure nothing fell through the cracks?

Experience:

• Administrative: 3 years (Preferred)

Work Location: In person