Client Support Admin

BUYDUBAI / BRP Real Estate – International Real Estate Brokerage

BUYDUBAI is a fast-growing international real estate agency with strong roots in Europe and a solid position on the Dubai real estate market.

We operate successfully for more than 4 years and have active branches in Hungary, Slovakia, Czech Republic, Poland and the UAE (Dubai).

Over the years, we have built a strong client base and today a significant part of our business comes from the secondary market, supported by long-term investor relationships from Europe.

About the Role:

We are looking for a highly organized and detail-oriented Client Support Administrator to join our growing real estate team in Dubai. The ideal candidate will play a key role in supporting clients and agents by handling administrative tasks, documentation, and ensuring smooth day-to-day operations — including post-sale client care.

If you are proactive, professional, and thrive in a fast-paced environment, we would love to hear from you.

Responsibilities:

• Provide administrative support to the sales and leasing team
• Handle client inquiries via phone, email, and CRM system
• Follow up with clients on pending documents and payments
• Provide After Care Support to real estate clients (post-sale and post-leasing), including:
• Assisting clients with transfer procedures and required documentation
• Coordinating with developers, trustees, property management, and relevant authorities
• Following up with clients on their payment plans and outstanding amounts with developers
• Monitoring project updates and communicating construction progress to off-plan buyers
• Assisting clients with resale, leasing, or property management inquiries after purchase
• Addressing and resolving client concerns in a timely and professional manner
• Ensuring smooth post-transaction communication between all parties involved
• Assist in preparing reports and internal documentation
• Maintain high standards of professionalism and client service

Requirements

• Minimum 1–2 years of administrative experience (real estate experience is an advantage)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficiency in MS Office and CRM systems
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Professional appearance and positive attitude

What We Offer:

• Competitive salary
• Professional and supportive work environment
• Career growth opportunities
• Exposure to the Dubai real estate market

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Experience:

• Client Support: 1 year (Required)
• Real Estate : 1 year (Required)