Client Support Assistant

Job Overview

Prime Assist is seeking a professional and highly organised Client Support Assistant to join our dedicated team on a Part-Time basis in Las Vegas, Nevada, United States. As a key member of our company, you will be instrumental in delivering exceptional business and personal support to our diverse clientele, which includes individuals, families, entrepreneurs, and international clients. We are a premier support company that specialises in making life easier by efficiently managing everyday tasks, from personal shopping and property coordination to business support and concierge services. The ideal candidate will be a proactive, reliable, and discreet individual committed to providing the highest standard of service. This role offers a competitive hourly wage of $18 - $30 USD per hour.

Responsibilities

• Act as the first point of contact for clients, professionally handling enquiries via telephone, email, and other communication channels.
• Coordinate and manage client schedules, including booking appointments, making reservations, and organising travel arrangements.
• Provide comprehensive personal assistance, such as managing personal shopping requests, event planning, and household task coordination.
• Deliver reliable business support to entrepreneurs and corporate clients, including research, data entry, and other administrative duties.
• Liaise effectively with third-party vendors and service providers to ensure client requests, such as property maintenance, are completed to a high standard.
• Uphold strict client confidentiality at all times, handling sensitive information with the utmost discretion and integrity.
• Proactively anticipate client needs to deliver a seamless and personalised service experience.

Qualifications

• Proven experience in a client-facing role, such as a personal assistant, administrator, or customer service representative.
• Exceptional organisational, time-management, and multitasking abilities with a keen eye for detail.
• Excellent verbal and written communication skills, with a professional and courteous telephone manner.
• A high degree of professionalism, reliability, and discretion.
• Strong problem-solving skills and a resourceful, can-do attitude.
• Proficiency in standard office software (e.g., Microsoft Office Suite) and the ability to learn new systems quickly.
• Experience in the hospitality, concierge, or luxury service industry is advantageous but not essential.

Benefits

• A competitive hourly wage.
• A flexible part-time schedule.
• The opportunity to be part of a supportive and dynamic team.
• Varied and engaging work that makes a real difference in our clients' lives.