Client Support Technician

The Client Support Technician is an essential member of the recovery support team, responsible for maintaining a safe, structured, and accountable environment for residents in our sober living homes. This role provides direct support to clients in their recovery journey, ensuring program expectations are upheld while fostering a positive, respectful, and recovery-focused atmosphere.

Schedule's Needed:

1st shift: 8a-4:30p

2nd shift: 4p-12:30a

Key Responsibilities:

• Provide daily supervision, support, and guidance to residents in a sober living setting.
• Support clients in their recovery by promoting accountability, structure, and healthy living habits.
• Conduct regular bed checks and property rounds to ensure resident safety and adherence to house rules.
• Oversee and participate in client activities to encourage engagement and community building.
• Facilitate and monitor transportation of residents to and from treatment programs, appointments, meetings, and approved activities.
• Maintain accurate and timely documentation of resident attendance, curfews, behavioral observations, and incident reports.
• Assist in upholding the structure, organization, and cleanliness of all living areas and common spaces.
• Communicate effectively with the treatment team regarding resident progress, concerns, or noncompliance.
• Enforce house rules and program expectations consistently and fairly.
• Respond promptly and appropriately to crises or emergencies in accordance with established safety protocols.
• Participate in team meetings, training, and ongoing staff development.

Qualifications:

• High school diploma or equivalent required; college coursework in human services, psychology, or related field preferred.
• Experience working in a behavioral health, recovery, or residential setting is strongly preferred.
• Knowledge of substance use disorders, recovery principles, and sober living environments.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to model professionalism, maintain boundaries, and foster accountability.
• Valid driver’s license and clean driving record (if transport duties apply).
• CPR/First Aid certification preferred or willingness to obtain.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Princeton, NJ 08541 (Required)

Work Location: In person