Clinic Attendant

Department of Health and Community Wellness, Division of Medical Care Services, Mary Eliza Mahoney Health Center in Newark, New Jersey is currently seeking a Certified Medical Assistant responsible for assisting providers with patient visits, medical assistance, rooming patients, vitals, performing screenings, tracking, and providing physician and provider support.

RESIDENCY REQUIREMENT: Applicants must be City of Newark residents.

POSITION OVERVIEW:

The position reports to the Head Clinic Nurse and it is responsible for delivering pre and post examination services

To perform this job successfully, the Certified Medical Assistant (CMA) must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.

KEY ESSENTIAL FUNCTIONS:

• Maintains an effective process of care when confronted with delivering values and beliefs: shows respect. Linguistically appropriate. Adjusts care in accordance with patient‘s cultural, spiritual preferences. Follows age specific standards and utilizes age specific equipment
• Demonstrates a working knowledge of abuse and neglect standards
• Adheres to the organization’s patient safety goals and guidelines (Universal Protocol, Hand Washing, Do Not Use Abbreviations, etc). Utilizes effective modes of communication
• Demonstrates the ability to problem solve. Supports cost containment through efficient use of equipment, supplies and pertinent resources.
• Performs administrative and clinical duties under the direction of the Nurse or Provider
• Intake, including Walk-Ins
• Schedules appointments
• Patient notification and recall
• Assists with billing/coding for payers- i.e.- urinalysis- enters CPT code as required
• Understands the role in Chronic Care Model utilizing a team approach. Works closely with the provider to ensure appropriate care
• Performs interventions/procedures in accordance with applicable policy and procedures, safety guidelines and infection prevention guidelines. Interventions include but are not limited to:
• Interviews the patient to obtain medical information
• Obtains vital signs, visual acuity, height, weight, BMI, wave testing, including quality controls and records.
• Records medical, social, surgical history
• Verifies medications, diets and any additional information needed for the visit
• Requests information from Emergency Room visits or any prior results from
• Prepares the patient for the provider’s examination and assists the provider during the examination as needed
• If appropriately certified and if within the center’s policy, administers medications in accordance with company guidelines
• Responds within the scope of practice to patient care emergencies
• Prepares treatment room for patient care: neat, clean, stocked, and monitors outdated material
• Maintains a patient friendly, safe, clean, clutter free and appropriately stocked
• Attends to missed appointments, recall patients, abnormal results, transfers, referrals, appointments
• Any additional responsibilities as assigned by immediate supervisor

ADDITIONAL FUNCTIONS MAY INCLUDE:

• Work at different sites for coverage as needed
• If indicated, shows proficiency in processing and sterilization of reusable medical instruments
• Safely operates medical equipment in work areas
• Assists with and supports performance improvement endeavors
• Participates in the center’s meetings as needed or required
• Recognizes opportunities for professional growth including the ability to precept others

CORE ABILITIES /COMPETENCIES

• Analytical: uses intuition, training and work experience to complement data
• Problem solving: gathers and analyzes information skillfully
• Customer Service- manages difficult or emotional customer situations. Responds promptly to customer needs and solicits feedback to improve service. Responds to requests for service and assistance and meets commitments
• Interpersonal Skills- focuses on solving conflict not blaming. Maintains confidentiality and keeps emotions under control
• Communication- must have good oral and written communication skills
• Teamwork- balances team and individual responsibilities
• Cost Consciousness- conserves organizational resources
• Ethic- upholds organizational values
• Professionalism- approaches others in a tactful manner and is able to react well under pressure
• Quality- demonstrates accuracy and thoroughness
• Quantity- meets productivity standards
• Safety and Security- observes safety and security procedures
• Attendance/Punctuality- consistently at work and on time
• Compliance- adheres to guidelines as set forth by federal, state, and local authorities and accrediting bodies

EDUCATION AND EXPERIENCE REQUIRED

• High School Diploma or General Education Degree (GED)
• 2 years community healthcare experience

REQUIREMENT:

License/Certifications:

• Medical Assistant Certification
• Phlebotomy Technician (CPT) - preferred

Language:

• English/Spanish a plus

MATHEMATICAL AND REASONING ABILITY

RESIDENCY REQUIREMENT:

Pursuant to Section 2:14-1 of the Newark Administrative Code, all persons newly hired must be or become a bona fide resident of the City of Newark. Bone fide resident means having a permanent domicile within the City and one which has not been adopted with the intention of again taking up or claiming a previous residence acquired outside the City limits.

INFORMATION FOR APPLICANTS

Candidate will be hired without city-sponsored medical and dental insurance, and prescription drug plan.

THE CITY OF NEWARK IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Work Remotely

• No

Job Type: Full-time

Pay: From $43,395.59 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Medical Specialty:

• Ob/Gyn
• Primary Care

Schedule:

• Monday to Friday

Experience:

• Vital Signs Experience: 1 year (Preferred)
• EMR Systems: 1 year (Preferred)
• Medical Office Experience: 2 years (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person