Clinic Receptionist

Key Responsibilities:

• Greet and assist patients and visitors in a friendly and professional manner
• Answer incoming phone calls and respond to inquiries efficiently.
• Schedule and manage patient appointments using the clinic’s system.
• Register new patients, update existing patient records, and verify insurance details.
• Collect consultation fees and issue receipts as per clinic procedures.
• Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
• Maintain the cleanliness and organization of the reception area.
• Handle patient complaints or requests politely and escalate if necessary.
• Ensure compliance with DHA/MOH guidelines and data privacy standards.
• Assist with daily administrative tasks as assigned by management.

Requirements:

• Language: Fluent in Arabic and English
• Education: High school diploma or higher; diploma in administration or customer service preferred.
• Experience: Minimum 1–2 years of experience in a medical clinic, hospital, or healthcare setting.
• Skills:
• Strong communication and interpersonal skills
• Proficient in MS Office and clinic management software
• Well-organized and detail-oriented
• Presentable and professional appearance
• Ability to handle multiple tasks under pressure

Job Type: Full-time