Clinic Receptionist

Clinic Receptionist

Position Summary

The receptionist is responsible for welcoming patients and visitors and assisting patients, staff or providers with their needs.

Principal Duties

• Learn Athena clinical EMR

• Adhere to clinic/company policies and procedures

• Identify patients and their personal information using their ID, documents or 2 patient identifiers (ex. Name & DOB)

• Welcoming patients/visitors in person or on the telephone

• Optimize patient satisfaction, provider time, and treatment room utilization.

• Ensure patient confidentiality

• Other duties as assigned by management

Essential Skills/Job Requirements

• Familiarity with computer and relevant software applications
• Awareness of general administrative and clerical procedures
• Good interpersonal skills and communication
• Attention to detail
• Ability to multitask
• Able to stand on feet, bend and move through shift

Experience & Education

• High school diploma or equivalent
• 1-3 years’ experience

Physical Requirements

Needs to be able to sit for extended periods, stand and walk occasional, reach and manipulate objects with their hands (like a keyboard). Have good vision for reading computer screens and be able to hear clearly to answer phone calls; most positions may require lifting light items up to 10 pounds occasionally.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy.

Benefits:

• Competitive Pay
• Company Sponsored Medical Plan
• Company Sponsored Dental Plan
• Company Paid (Employee) Vision Coverage
• Company Paid $50k Life Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Earned Wage Advance
• Corporate Discounts
• Leadership Opportunities
• 401(k) up to 3% matching
• Employee assistance program
• Paid time off