Clinic Secretary

Come join our awesome team as a Clinic Secretary at the Senior Community Care of Michigan PACE clinic. We have great benefits and a great work environment!

Senior Community Care of Michigan PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Job Highlights:

• 403(b) Retirement Plan;
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Medical, Dental and Vision Insurance
• Paid Time Off (Vacation, Holiday & Sick Days)

About the job:

Schedule: Monday-Friday 8:00 AM-4:30 PM

Pay: $18.61-$20.29

The Clinic Secretary primary purpose is to facilitate the maintenance of the participant’s/resident’s medical record, transcribes orders, set up appointments and transportation, demonstrating exceptional customer service skills. Prioritizes, organizes and coordinates activities to facilitate smooth, efficient operations. Manages and performs clerical and non-nursing administrative tasks for the department. Serves as the receptionist/communicator for the department. Manage inventory and ordering of supplies and equipment for the department.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School graduate
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms and other office procedures and terminology.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Medical Assistant or CNA certification preferred.

Essentials:

• Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
• Will call to remind participants to fast in order to catch them prior to meals.
• Compile and record medical charts, reports, and correspondence, using typewriter or personal computer. 3 2025 5
• Answer telephone calls and direct calls to appropriate staff.
• Receive and route messages and documents such as laboratory results to appropriate staff.

Senior Community Care of Michigan - PACE:

Senior Community Care of Michigan - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Our Senior Community Care of Lansing, MI, values our staff and residents at the highest level. In the capital city of Michigan, staff call a vibrant, diverse, and bustling city their home. Our PACE program allows for more standard working hours than is usual with elder care careers, and we foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package, as well as creating moments of appreciation in the workplace throughout the year. Come join us at SCCMI, and see why VOANS has been voted by employees as a Great Place To Work the past 4 years running.