Clinic Staff (RN/LPN/MA/CDT)

Overview
We are seeking two individuals to join our Clinic Staff. The ideal candidates will have one of the following credenitals: Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA), or Certified Dental Technician (CDT).

This role supports the providers at Frankin Dermatology Group in delivering high-quality patient care for medical skin conditions as well as cosmetic treatments. The ideal candidate will possess a strong clinical background, excellent communication skills, and a commitment to delivering high-quality patient service.

Duties and Responsibilities

Clinical Duties – Medical & Cosmetic Dermatology

• Prepare patients for medical and cosmetic dermatology visits and procedures
• Perform rooming, obtain vital signs, and document patient histories
• Assist providers with exams, biopsies, excisions, and surgical procedures
• Assist with cosmetic treatments such as injectables, laser procedures, chemical peels, and energy-based devices
• Assist providers by scribing patient examinations and procedures
• Set up, clean, stock, and sterilize instruments and treatment rooms
• Administer injections and topical treatments per provider direction and scope of practice
• Provide wound care and post-procedure instructions for medical and cosmetic procedures
• Perform nursing procedures, such as blood draws, suture removal, and dressing changes, under the direction of provider supervision
• Take clinical photographs for documentation and cosmetic consultations
• Complete all required pathology and laboratory requisition documents and log all specimens in the pathology/biopsy binder.
• Other duties and tasks assigned by management.

Administrative Duties

• Document accurately in the electronic medical record (EMR)
• Schedule medical and cosmetic appointments and coordinate follow-ups
• Assist with prior authorizations, referrals, and pathology tracking
• Process medical/cosmetic consents and patient education materials
• Maintain inventory of medical and cosmetic supplies
• Ensure compliance with HIPAA, OSHA, and safety protocols

Patient Care & Experience

• Educate patients on treatment plans, medications, skincare, and cosmetic products
• Provide excellent customer service and maintain a professional, welcoming environment
• Answer patient questions in person and by phone with discretion and care
• Support patient flow to ensure efficient clinic operations
• Ensure a clean, safe, and welcoming clinical environment

Skills and Abilities

• Demonstrates a compassionate, patient-centered approach to care
• Exhibits strong communication and interpersonal skills
• Demonstrates receptiveness to feedback and applies guidance to enhance clinical performance
• Knowledge of dermatological conditions and procedures preferred
• Maintains reliable attendance and punctuality in accordance with clinic scheduling requirements
• Demonstrates initiative in supporting patient care and clinical operations
• Utilizes problem-solving and decision-making skills consistent with scope of practice
• Maintains productivity while meeting quality and safety standards
• Adheres to ethical, legal, and professional standards, including patient confidentiality
• Communicates effectively to manage and resolve conflict in a professional manner
• Demonstrates the ability to multitask and prioritize in a busy clinical environment
• Exhibits attention to detail and strong organizational skills

Education and Experience

• Requires a high school diploma or equivalent
• Requires a degree, license, or certification as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Medical Assistant (MA), or Certified Dermatology Technician (CDT)
• Requires 1-2 years of clinical experience
• Clinical experience in medical and/or cosmetic dermatology preferred
• Experience with EMR systems required
• CPR certification preferred

Physical Requirements

• Ability to stand and walk for long periods of time
• Manual dexterity for clinical tasks and device handling
• Ability to lift and move equipment and assist patients as needed
• Occasional sitting, stooping and reaching
• Talking and listening in person and sometimes on telephone
• Requires occasional handling of average weight objects up to 20 pounds

Pay: $18.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person