Clinic Supervisor cum Receptionist

• Greet and assist patients in a professional and friendly manner
• Handle patient registration, appointment booking, and follow-ups
• Answer phone calls, emails, and inquiries promptly
• Maintain patient records and ensure confidentiality
• Manage billing, invoices, and basic cash handling
• Oversee daily front desk operations and ensure smooth workflow
• Supervise reception staff and support team
• Prepare duty rosters and manage shift schedules
• Ensure staff punctuality, grooming, and discipline
• Train new employees on clinic procedures and systems
• Ensure high-quality patient service and satisfaction
• Handle patient complaints and resolve issues professionally
• Coordinate with doctors, nurses, and other departments for appointments and treatments
• Monitor patient waiting time and improve service efficiency
• Maintain clinic records, reports, and documentation
• Ensure compliance with clinic policies and UAE healthcare regulations
• Coordinate with management for operational updates
• Monitor stock of reception supplies (forms, stationery, etc.)
• Ensure adherence to Abu Dhabi healthcare authority (DOH) guidelines
• Prepare daily/weekly reports (appointments, patient flow, revenue summary)
• Assist during audits and inspections

Job Type: Permanent

Pay: AED7,000.00 - AED9,000.00 per month

Application Question(s):

• do you speak arabic?

Experience:

• Clinical: 3 years (Required)

Work Location: In person