Clinical Applications Analyst

***This role will work out of our Austin, TX, Madison, WI, or Metro Detroit, MI location***

*** This is not a data analyst role. Only candidates with Epic builder experience will be considered.***

If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.

Join Us in Strengthening Clinical Care Through Smarter Systems

We are seeking an experienced Epic certified Analyst with Epic Builder expertise to support and optimize our Epic and Provide Enterprise (PE) environments. This role is focused on application build, workflow optimization, configuration, and user support. It is not a data analyst position.

This role is essential to ensuring our clinical teams have the tools they need to deliver efficient, safe, and reliable patient care.

What You Will Do:

Epic and PE Application Support (Not a data analyst position)

• Provide Tier 1 and Tier 2 application support for Epic and PE end users.
• Assist with Epic and PE system implementations to ensure smooth adoption.

Epic Build and Configuration

• Perform Epic build, customization, configuration, and ongoing maintenance.
• Translate clinical and operational needs into effective system build solutions.
• Conduct unit and integrated testing for new build, upgrades, and optimization projects.

Workflow Support and Optimization

• Evaluate clinical workflows and identify opportunities for improvement.
• Implement workflow enhancements using Epic tools and configuration options.

Training and End User Support

• Participate in developing training materials and provide training to end users as needed.

Data Integrity and Compliance

• Support system integrity through data validation and quality checks.
• Maintain compliance with HIPAA and organizational security standards.

Reporting Support

• Generate system driven operational reports as part of application support.
• This responsibility does not include data modeling, BI reporting, SQL development, or analytics functions.

What You Bring

Required:

• Epic Certification or documented Epic Proficiency in one or more clinical or operational applications.
• Three to five years of hands-on Epic experience with strong Epic Builder capability.
• Experience supporting Epic workflows, build, configuration, and troubleshooting.
• Understanding of HL7 interfaces and general clinical system operations.
• Strong communication skills for working with clinical and administrative stakeholders.
• Detail oriented, organized, and skilled at problem solving.
• Ability to manage multiple tasks and support various teams as needed.

Preferred:

• Experience with Provide Enterprise (PE).
• Degree in Healthcare Informatics, HIM, IT, Computer Science, or a related field or equivalent experience.
• Experience working in a nonprofit or HIV focused healthcare environment.

Soft Skills That Support Success

• Service oriented approach focused on supporting patient care.
• Strong communication abilities for translating technical information into user friendly language.
• Flexible and adaptable with a commitment to continuous learning.
• Highly organized with the ability to manage competing priorities.

Why You Will Love Working With Us

You will join a mission driven organization that values your expertise and your impact. Your work will directly influence clinical efficiency, caregiver satisfaction, and patient outcomes. You will be part of a collaborative environment where your ideas are valued and your contributions make a meaningful difference.

STATEMENT OF INCLUSION:

Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate.

Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community.

Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications.

As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs.

Pay Rate:

Starting at $60,000/annually (Depending on Experience)

The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it is uncommon for an individual to be hired at or near the top of the range.

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service