Clinical Assessor & Program Liaison

Clinical Assessor & Program Liaison

Salary: $57,000–$65,000

We are seeking a highly reliable, organized, and clinically strong Clinical Assessor & Program Liaison to serve in an integral leadership-facing role within our outpatient, IOP, and PHP programs. This position leads intake and level-of-care decisions through comprehensive dual-diagnosis biopsychosocial assessments, DSM-5 diagnostic formulation, and ASAM placement determinations, ensuring smooth and timely entry into care.

In addition to assessment duties, this role supports admissions and program continuity through referral coordination, documentation tracking, communication with referral sources, and coordination of intake-related processes to help prevent delays in care and protect client access. The position also serves as a primary liaison and point of contact for external systems including courts, Family Recovery Court, DCFS/child welfare, hospitals, residential providers, and referral partners, supporting coordinated admissions, professional communication, and occasional in-person attendance at staffing meetings or court-related proceedings as needed.

This role works consistently with agency leadership and contributes to clinical workflow improvement, documentation compliance, admissions coordination, and program operations. Group facilitation coverage may be required as needed to maintain continuity when counseling staff are out.

This role functions within a fast-paced behavioral health environment and requires strong organizational skills, responsiveness, attention to detail, and the ability to manage multiple competing priorities simultaneously while maintaining professionalism and clinical accuracy.

Candidates should be comfortable navigating electronic health records, email communication, document management, telehealth systems, and intake/admissions workflows. The ability to learn new systems quickly and manage documentation efficiently is essential.

Timely completion of assessments, referral coordination, and documentation follow-up is essential to maintaining continuity of care and referral partner relationships.

Preferred licensure: LISW or LPCC. Strong LSW candidates with demonstrated assessment, referral coordination, and systems-management experience will be considered.

Important Fit Note

This position requires the ability to remain professional, grounded, organized, and clinically objective when working with clients who may be resistant to treatment, deny problems, or present inconsistently. Clinicians who prefer fully voluntary, insight-oriented client populations or who struggle in fast-paced, high-accountability environments may not find this role to be a good fit.

Benefits & Work Environment

We offer a stable, mission-driven clinical environment with leadership support and a strong commitment to quality care. Benefits include:

Health insurance (agency-sponsored plan)
Paid time off (PTO) and paid holidays
Supportive supervision and training
Opportunity for ongoing professional development
Collaborative team culture and long-standing community reputation
A key leadership-integrated role with influence and visibility across programs

Why This Role Is Different

This is not a transactional or “paperwork-only” assessment position. The Clinical Assessor & Program Liaison is a trusted, leadership-integrated clinician who helps ensure smooth access to care, accurate clinical placement, coordinated admissions, and continuity across our PHP/IOP/OP programs. You will work closely with agency leadership and serve as a primary liaison for courts, Family Recovery Court, DCFS, and referral partners while helping maintain professionalism, responsiveness, and organization throughout the system.

If you are looking for a role where your clinical judgment is valued, your reliability matters, your organizational strengths are utilized, and your work has meaningful organizational impact, this position is designed for you.

Job Type: Full-time

Pay: $57,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Briefly describe your experience working with court-involved/mandated clients, including how you engage clients who may minimize or deny use.

Experience:

• dual diagnosis assessment: 2 years (Required)
• ASAM level of care determination: 1 year (Required)
• court-involved or mandated treatment populations: 1 year (Required)
• group facilitation in PHP/IOP or outpatient: 1 year (Required)
• prior authorizations and utilization review (PHP/IOP): 1 year (Preferred)

License/Certification:

• LISW (Preferred)
• LPCC (Preferred)
• LSW or LPC (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Cleveland, OH (Required)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: In person