Clinical Assistant / Care Coordinator (CMA / RMA, CPhT, EMT) NYC - All Boroughs (FT/PT)

Who We Are
Horizon Psychology Services is committed to providing compassionate, evidence-based mental health care, specializing in the unique needs of older adults. We support our clients as they navigate aging, health challenges, and major life transitions. Learn more about us here:

Why Join Our Mission?
We foster a collaborative, inclusive, and supportive environment for both our clients and clinicians. We believe in continuous learning, professional growth, and making a meaningful impact on the older adult and geriatric community across New York City.

Ready to Make an Impact?
We are seeking a Certified/Registered Medical Assistant or Certified Pharmacy Technician or Emergency Medical Technician to join our team. This role is ideal for someone passionate about working with older adults aged 55 and older, helping them manage anxiety, depression, grief, relationship challenges, and health-related concerns. There is significant potential for professional development and advancement within our growing organization. This role would require travel to various assisted living and skilled nursing facilities within an hour (or less) of your home in the 5 boroughs.

What You Will Do

• Clinical Support & Rounding: Conduct regular patient rounds to monitor well-being, provide a supportive presence, and accurately take/document vital signs.
• Telehealth Facilitation: Serve as the technical lead for NP delivery services. You will ensure patients are prepared for virtual visits, troubleshoot connectivity issues, and remain present to assist the NP as needed.
• Care Coordination: Act as a liaison between patients, families, and the clinical team. You will help manage follow-up tasks, schedule appointments, and ensure care plans are being executed effectively.
• Patient Advocacy: Observe and report changes in patient status to the NP, ensuring no detail in the patient’s recovery or care is overlooked.

Are You Someone Who Has

• A certification as a Certified Medical Assistant (CMA/RMA), Certified Pharmacy Technician (CPhT), Emergency Medical Technician (EMT) Certification (required)
• Experience working with older adults in a clinical setting (ages 55+) (required)
• Reliable transportation and the ability to commute within an hour of your home (required)
• Strong communication, interpersonal, and organizational skills, with a warm and empathetic therapeutic style
• Comfort with technology and virtual care platforms (Zoom, Teams, or proprietary EHRs).
• Fluency in Mandarin, Cantonese Or Spanish (preferred, but not required)

In addition to meaningful work, we offer:

• Health, Vision and Dental Insurance
• 15 Days of Paid Time Off (including 5 sick days)
• Laptop
• Flexible work schedule
• Opportunities for professional growth
• Reimbursement for travel

The base wage range for this position based in New York City is targeted at $47,000 – $51,000 (Full Time) and $22.50 – $24.50/hr (Part Time) per year. Part Time would require a minimum of 20 hours a week commitment to a set schedule. Not all benefits listed will apply to Part Time.

If you’re a dedicated clinician looking to make a meaningful difference in the lives of older adults, we invite you to apply!

Join us in providing care that truly matters.

Job Type: Full-time

Pay: $47,000.00 - $51,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• This role requires local travel to assigned sites. What is the furthest commute time you are willing to travel?
• Please tell me more about your experience working with older adults in a clinical setting.

License/Certification:

• CMA/RMA, CPhT or EMT Certification (Required)

Work Location: In person