Clinical Care Manager (Registered Nurse)

WORK SCHEDULE: Monday - Friday: 9am - 5pm COMPENSATION: 115K - 125K

Position Overvie w

:Under the direction of Deputy Director and clinical direction by Medical Director, manage all aspects of the day-to-day operation of the clinical Team in primary care, speciality care and laboratory. Including clinical and administrative supervision, scheduling patients, and monitoring patient flow. This work is carried out in support of the mission and goals of Ryan Health

.
Essential Functio n

• s:Recruit, hire, train and supervise (clinically and administratively) all clinical support staff for Ryan Health staf
• f.Oversee all daily operations within the departments and report any unusual occurrences and problems to Ryan Health Administratio
• n.Monitor patient flow and nursing/practitioner workload to ensure productivity of staff, quality of care, and patient satisfactio
• n.Screen patients requesting to be seen on a walk-in basis to determine which must be seen by a practitioner that same da
• y.Develop, implement, and monitor support staff schedules to facilitate the smooth functioning of the clinical team and Laboratory Uni
• t.Respond to patients’ family complaints and inquires, direct patients to the appropriate practitioner, department or referral sourc
• e.Coordinate all activities of the Prenatal Progra
• m.Ensure that electronic medical information (charts, referral forms, prescriptions, lab slips, etc.) is kept in a complete, safe, organized and confidential manne
• r.Provide clinical in-service training on an on-going basis to Medical Assistants, Licensed Practical Nurses, and Registered Nurse
• s.Assist the Clinical Management in implementing, monitoring and evaluating grant objectives and developing clinical procedures for assigned staf
• f.Serve as a liaison with other community agencies, health care providers, social services agencies, schools, et
• c.Forecast, administer, and document immunization
• s.Attend and participate in Center meetings as requested, including but not limited to Quality Improvement Meetings, Peer Review Meetings, Practitioners Meetings, and Supervisors Meeting
• s.Chair the monthly nursing meeting
• s.Practice accepted infection control measures in accordance with the OSHA Bloodborne Pathogens standards and Center policies and procedure
• s.Immediately report any problems or unusual occurrences to superviso
• r.Work collaboratively with other Clinical Care Managers within the Network and provide coverage in these areas as neede
• d.Other duties and/or projects as assigne

d.
Minimum Experience and Skills Requir

• ed:Two (2) years of experience in ambulatory setting (i.e. emergency room, clinic, or health cente
• r).Pediatric experien
• ce.Supervisory experien
• ce.Proficiency in Electronic Health Record Syste
• ms.Computer literacy in a Microsoft environment: MS Outlook, Word and Exc
• el.Strong organizational ski
• llsAbility to direct activities in a busy clinical environme

nt.
Education, Licenses and/or Certifications Requi

• red:Bachelor of Science Degree in Nursing (BSN) from accredited institut
• ion.Current New York State Registered Nurse (RN) Lice

nse.
Preferred Qualificat

ions:Bilingual English/Spa

nish.
Competencies Req

uired:Customer Se

• rvice:Displays professional, courteous and respectful attitude in dealing with pat
• ients.Commits to exceeding expectations of the pa
• tient.Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient s

erved.Cooperation/Te

• amworkWorks well with
• othersContributes input to improve ou
• tcomesAsks others for opinions and feedback; provides feedback in a tactful respectf

ul way
Minimal Trainin

• g Time:Six (6) months introductory

period
Working Con

ditions:Physical

DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential fu

nctions.While performing the duties of this job, the employee is frequently required to sit, talk a

nd hear.The employee is occasionally required to move about the office, use hands and fingers to feel, handle, or operate office eq

uipment.Specific vision abilities required by this job include close vision and the ability to adjus

t focus.
Work En

vironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of

this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential f

unctions.The work is performed primarily in an office setting. The noise level in the work environment may vary. Field visits and outreach are also performed at homes, hospitals or other service agencies and communit

y venues.

DisclaimerThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be

prepared.
Equal Opportuni

ty EmployerRyan Health is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protec

ted by law.