Clinical Case Manager

Overview
Join our team if you are a compassionate and driven Clinical Case Manager who is passionate about supporting individuals on their path to stability, recovery, and improved well-being. We are seeking someone who values meaningful connection, enjoys collaborative teamwork, and is committed to providing high-quality, person-centered care. The ideal candidate is organized, empathetic, and motivated to connect clients with the resources and support they need to succeed in their daily lives and long-term goals.

Duties

• Conduct assessments to identify veterans’ housing, employment, healthcare, and support needs
• Enroll eligible veterans into the GPD program and maintain accurate participant records
• Develop individualized service plans based on veterans’ goals and needs
• Provide ongoing case management, housing support, and employment assistance
• Connect veterans to healthcare, mental health, substance abuse, financial, and community resources
• Monitor veteran progress and update service plans as needed
• Assist veterans with securing and maintaining stable housing
• Educate veterans on budgeting, tenant responsibilities, and landlord relations
• Support veterans in transitioning to permanent housing
• Coordinate services with VA staff, community partners, and service providers
• Maintain confidential and accurate case files, reports, and program documentation in compliance with HIPAA regulations
• Protect client confidentiality and safeguard sensitive health and personal information
• Track veteran outcomes and program performance metrics
• Participate in team meetings to discuss veteran progress and program needs
• Build positive relationships with veterans, staff, and community partners
• Stay informed on best practices, regulations, and trends in veteran services and case management
• Participate in trainings and professional development opportunities
• Contribute to improving GPD program services and veteran support initiatives

Requirements

• LCSW-C or LCPC required.
• Proven experience in case management, preferably working with veterans or in a related field.
• Strong understanding of veteran issues, housing stability strategies, and supportive
• services.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and case management software.
• Strong problem-solving and decision-making abilities.

Pay: $55,000.00 - $63,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

License/Certification:

• LCPC (Preferred)
• LCSW-C (Preferred)

Work Location: In person