Clinical Case Manager (MSW), Medical Social Work

Company Overview

One of Non Profit Times Best Nonprofits to Work For, Peninsula Healthcare Connection (PHC) is a non-profit healthcare agency dedicated for the past 20 years to providing compassionate, high-quality medical, behavioral health, and social services to populations experiencing barriers to health and basic needs. With a mission rooted in dignity, equity, and connection, PHC provides medical and behavioral health services at its clinic in Palo Alto, and community-based, case management and housing services throughout Santa Clara County through our New Directions Program.

Summary

Peninsula Healthcare Connection’s New Directions program is currently recruiting a Clinical Case Manager to provide community-based, intensive case management services to individuals with complex medical and psychosocial needs. Through our partnerships with El Camino Hospital, Santa Clara Family Health Plan, and the Santa Clara County Medical Respite Program, we provide case management and care coordination services to support stability, health, and overall improvement in quality of life for the individuals referred to our program.

What We Offer:

• Salary of $80,000 to $90,000 annually dependent on experience
• Fully paid medical, dental, vision, and life insurance coverage for employees, with FSA and HSA health plans available
• 401k with up to 6% company match, after one year
• 15 days of PTO per year, increasing with tenure
• Over 12 paid holidays annually
• Paid seasonal breaks: Full-week summer and winter company breaks, with eligibility based on hire date.
• One month paid sabbatical after 5 years, not charging PTO
• Internal growth opportunities
• Access to Professional Development resources
• Employee Assistance Program (EAP)
• Strong support system
• High staff retention rate
• Additional pay allowance for Bilingual Skills in a needed language (Spanish, Mandarin, Vietnamese)

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Clinical Case Manager Duties Will Include:

• Provide in-person, community-based case management services that are strengths-based, client-centered, and trauma-informed.
• Complete comprehensive biopsychosocial assessments to evaluate needs and create appropriate care plans.
• Responsible for overall care coordination and communication between multidisciplinary providers to ensure provision of services and implementation of care plan.
• Provide crisis intervention for immediate housing needs, medical, mental health and/or substance use concerns.
• Assist clients to access basic needs, healthcare services, and behavioral health treatment providers, including accompaniment to appointments as needed.
• Assist clients to function at most independent level possible by addressing ongoing health and psychosocial needs once clients are stabilized and not in crisis situations.

Clinical Case Manager Requirements:

• MSW or equivalent required.
• Minimum two years experience working with populations experiencing barriers such as individuals experiencing homelessness, chronic medical conditions, substance use and/or mental health conditions.
• Demonstrated ability to develop collaborative partnerships with staff, clients, other professionals, and community members, including individuals from diverse cultural and socio-economic backgrounds.
• Valid CA driver’s license, reliable transportation, and legally required insurance.

Clinical Case Manager Qualifications and Skills:

• Knowledge of principles, ethics and best practices of case management, care coordination, medical social work, and behavioral health services.
• Experience utilizing client-centered, trauma-informed practices to serve populations experiencing barriers.
• Principles and methods of interviewing, counseling, crisis intervention, and assessing psychosocial behaviors.
• Knowledge of the healthcare system in Santa Clara County, particularly safety net providers and services.
• Ability to communicate effectively, both orally and in writing.
• Ability to work effectively and efficiently with minimal supervision.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Master's (Preferred)

Work Location: In person