Key Responsibilities:
Sales
- Support in implementing promotional campaigns, events, and partnerships.
- Monitor aesthetic treatment achieving revenue targets.
- Upsell and cross-sell aesthetic services
Operations Management
- Oversee the day-to-day operations of the aesthetic clinic.
- Ensure a clean, organized, and welcoming environment for clients.
- Manage appointment scheduling systems and front desk operations.
- Monitor clinic performance and implement improvements.
Staff Management
- Recruit, train, supervise, and evaluate clinic staff, including front desk, aestheticians, and nurses.
- Organise staff rotas and ensure adequate coverage.
- Conduct regular team meetings and performance reviews.
Customer Service
- Ensure the highest level of customer satisfaction and handle client complaints professionally.
- Maintain confidentiality and sensitivity with all patient information.
- Monitor and improve client feedback and retention metrics.
Compliance & Quality Control
- Ensure compliance with all health, safety, and regulatory requirements.
- Maintain up-to-date licenses, certifications, and insurance.
- Enforce standard operating procedures and treatment protocols.
Inventory & Supplies
- Manage inventory levels of skincare products, medical supplies, and clinic materials.
- Order supplies in a timely and cost-effective manner.
Financial Management
- Assist in managing budgets, billing, and invoicing.
- Prepare financial and operational reports for management.
Qualifications:
- Proven experience in a clinic, spa, or medical/aesthetic environment (2+ years preferred).
- Strong leadership and people management skills.
- Excellent organisational and multitasking abilities.
- Exceptional communication and customer service skills.
- Understanding of aesthetic treatments, skincare products, and clinic equipment.
- Proficiency in using clinic management software (e.g., Zenoti, Phorest, or similar).
- Knowledge of relevant health regulations and standards.
Location:- Hyderabad
Job Types: Full-time, Permanent
Pay: ₹100,000.00 - ₹120,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person