Clinical Coordinator

We are seeking to hire an experienced Clinical Coordinator. The clinical coordinator frequently interacts with patients, doctors, clinical staff, and insurance companies, needs experience with customer service tasks and the ability to maintain patient records and confidentiality, manage multiple tasks, and ensure that all patient information is complete and up to date. Check patients’ insurance eligibility and co-payments, assign cases to therapists, and complete data entry in electronic records.

DUTIES AND RESPONSIBILITIES:

• Candidates will be responsible for telephone information, assigment coordination & referral services to identify appropriate resources and to assist in the preliminary determination of programs and services best suited to serve the needs of the patients.
• Must have knowledge of Insurance health plans, insurance verification, data entry, and prior authorization processes
• This position requires a candidate who is creative, flexible, innovative, and who will thrive in a fast-paced, team-based work environment.
• Candidate must have knowledge of specialists and medical procedures, and the work ethic necessary to ensure mental health care is delivered in a timely manner.
• Candidate duties include the submission of prior authorizations as needed and notifying all parties involved with the specific patient
• The clinical coordinator will send reminders and provide patients with information about co-payment or payments before the appointments or office visits.

Maintain and Update Patient Records

Clinical coordinators ensure that patients' electronic records are up to date and comply with laws and regulations. These records may include information from other care providers, accurate demographic information, proof of insurance and IDs. The clinical coordinator may ensure this information is complete and updated before the patient received services by our care providers.

Provide Administrative Support

Clinical coordinators also provide general administrative and clerical support to medical offices. These tasks can include answering phone calls and emails, managing schedules, and maintaining electronic or paper files and records.

Job Qualification:

• Time management
• Attention to detail
• Customer service
• Computer skills
• Communication skills
• Insurance Eligibility

Bilingual: Most speak fluent English/Spanish. ( due to the market demand)

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Medical Specialty:

• Psychiatry

Application Question(s):

• Experience with MS Excel
• Experience with Insurance Verification

Education:

• High school or equivalent (Required)

Experience:

• Clinical Coordination: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Palmetto Bay, FL 33157 (Preferred)

Work Location: In person