Clinical Director

Summary: Provide Clinical Oversight to the Preventive Measures' programs, and Direct Care staff for the purpose

of assuring quality clinical services, documentation, and professional conduct as it relates to patient care, and

policy & procedures of Preventive Measures. Ability to work in and adapt the culture of a multi-cultural,

community-based organization. Ensure compliance with all Regulatory agencies that govern care in the District of

Columbia.

Staff/Department Oversight: All Direct-Care Clinical Staff, including FSMHC Clinicians, Day Rehab, and

Group Facilitators, CSA Clinical Supervisors/Manager, and Community Support Workers. Will also supervise Non

Licensed staff to include: Housing Liaison and Community Outreach Specialist. Also, the delegation of this oversight

is within the role of Clinical Director.

Primary Job Responsibilities:

1. Clinical Leadership & Oversight (Lead, Manage, Accountability)

• Provide strategic and day-to-day leadership for all clinical services
• Directly supervise Clinical Managers and ensure effective supervision structures
• Supervise Clinical Therapists to ensure alignment with organizational standards
• Ensure clinical teams are delivering services aligned with medical necessity and treatment

goals

• Manage high-risk and escalated clinical situations
• Participate in leadership meetings and provide clinical performance updates
• Documented weekly communication with intake staff and admin lead. Reviewing

authorizations, expiring TxPlans, Diagnostic Assessments, and Psych Evals.

2. Documentation & Compliance Oversight

• Ensure compliance with all clinical documentation requirements.
• Enforce 48-hour documentation review and approval standard
• Ensure all documentation is submitted within 7 days
• Work closely with QA and Compliance teams to correct deficiencies.

3. Regulatory Alignment

• Serve as the clinical point of contact for DBH, DHCF, and other regulating bodies.
• Attend and represent the organization in required external meetings
• Ensure all services and operations remain aligned with DBH regulations, Medicaid

requirements and Organizational policies

4. Staff Supervision & Accountability

• Ensure all clinical staff receive supervision in accordance with DBH standards
• Review supervision provided by Clinical Managers for quality and consistency
• Hold Clinical Managers accountable for:

a. Staff performance

b. Documentation compliance

c. Caseload management

• Lead performance improvement plans and disciplinary actions when necessary
• Support hiring, onboarding, and ongoing staff development

5. Clinical Workflow Oversight

• Evaluate and improve clinical workflows to increase efficiency and compliance
• Partner with QA, Billing, and Operations to reduce denials, improve documentation quality,

and streamline authorization readiness.

• Support implementation of system improvements and new processes

6. Performance Management

• Oversee program-wide performance, including:

a. Staff productivity and expectations

b. Service utilization trends

c. Caseload distribution and capacity

• Identify gaps in coverage and staffing and implement solutions
• Monitor key operational and compliance KPIs

7. Quality Assurance & Audit Readiness

• Oversee all clinical quality assurance processes, including documentation and chart audits
• Ensure continuous audit readiness for DBH, Department of Health Care Finance, CARF
• Identify trends in deficiencies and implement corrective action plans

Qualifications:

• Active DC license (LICSW, LPC, Psychologist, Psychiatric NP, or MD)
• Minimum 3–5 years in a clinical leadership role
• Experience in:

o Community-based mental health programs

o Medicaid-funded services

o Regulatory compliance (DBH, DHCF)

Competencies:

• Do the Right Thing – Doing what’s right starts with integrity. It means being honest about your

actions, your intentions, and how you treat people—especially when no one’s watching.

• Own It – Everyone has a part. If you’ve been trusted with something, it’s because it’s yours to

manage. When we all take care of our piece, everything runs like it should.

• Serve First – Follows policies and procedures; Completes administrative tasks correctly and on

time; Supports organization's goals and values; Benefits organization through outside activities;

Supports affirmative action and respects diversity.

• Choose Solutions – You always have a choice. Our strength is in choosing what moves us

forward. Be someone who solves, and choose what helps, not what hurts.

• Lead with Respect – You can’t lead others if you don’t respect yourself first. Respect shows up

in how we speak, how we act, and how we care for people. Leadership starts inside.

• Commit to the Goal – The plan might shift. The process might change. People might come and

go. But the goal stays the goal. Get there—and make sure we’re getting there together.