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Clinical Director - Mental Health Center

Please read the entire job description before applying (specific application instructions included).

About Parent & Family Wellness Center (PFWC)

PFWC is a therapy practice providing relationship-based, reflective care to individuals, couples, and families across Colorado, with a particular specialization in perinatal mental health. Our team includes over 30 clinicians, 4 supervisors, and in-house prescribers, working collaboratively to deliver coordinated, comprehensive care.

We are a training-oriented organization, committed to developing strong clinicians through high-quality supervision, ongoing learning, and a culture of thoughtful clinical practice. We partner across disciplines and with ancillary providers to ensure clients receive well-integrated support.

Our goal is to make high-quality mental health services accessible throughout Colorado while maintaining care that is clear, grounded, and responsive to the communities we serve. At PFWC, you won’t be working in a silo—you’ll be part of a supportive, intellectually engaged group of clinicians who care deeply about their clients and each other, and who are actively shaping how care is delivered within the practice.

Position Summary

The Clinical Director is responsible for the clinical integrity, consistency, and functioning of care across PFWC.

This role holds authority over clinical decision-making, supervisor leadership, clinician performance, and clinical systems to ensure that care is clear, aligned, and effectively delivered.

The Clinical Director integrates clinical judgment, people leadership, and operational clarity to ensure that:

  • Clients are appropriately supported and not lost in the system
  • Clinicians are meeting expectations and developing in their roles
  • Supervisors provide high-quality, consistent supervision
  • Clinical processes function smoothly and reliably

This is a senior leadership role with both clinical and organizational responsibility.

How This Role Operates

Leads primarily through supervisors, stepping into direct ownership only when complexity or risk requires it. Collaborates regularly with business and program leaders.

In Practice, This Role Looks Like

  • Meeting with supervisors to review clinical work and performance
  • Weighing in on complex cases, placements, or clinical decisions
  • Addressing clinician performance or reliability issues
  • Monitoring client flow and resolving breakdowns in coordination or matching
  • Clarifying ownership and next steps when situations are unclear
  • Collaborating with administrative and business leaders and with program leads

Core Responsibilities

1. Clinical Decision-Making & Consultation

Serves as the escalation point for complex clinical situations, including presentation, risk, placement, and treatment direction.

Provides consultation by default, with the ability to clarify direction and step in directly when needed.

2. Supervisor Leadership & Accountability

Leads and develops the supervisor layer, which holds primary responsibility for clinician support and case oversight.

Accountable for supervision quality, supervisor effectiveness, and appropriate escalation of clinical and performance concerns.

Runs group supervision and other meetings as needed.

3. Clinician Performance & Role Alignment

Oversees clinician performance through supervisors, ensuring alignment with expectations for caseload, reliability, documentation, and role clarity.

Leads performance conversations, development, and performance improvement processes as needed.

4. System Ownership & Clinical Flow

Owns the effectiveness of clinical flow and underlying systems.

Ensures:

  • Timely and appropriate client placement
  • Clear coordination across providers
  • Resolution of breakdowns in intake, matching, or communication

Defines clinical criteria for placement and steps in on complex or unclear decisions.

5. Hiring & Onboarding

Leads hiring for clinical roles and ensures onboarding establishes clear expectations and alignment with PFWC standards.

6. Applied Training & Clinical Standards

Ensures clinicians and supervisors meet clear standards for care delivery.

Focuses on applied, performance-based training tied to real clinical work.

Partners with Director of Training on broader training and curriculum.

7. Documentation Standards & Clinical Compliance

Defines expectations for documentation and use of the EHR (e.g., SimplePractice) in alignment with billing and regulatory requirements.

Provides clear guidance on ambiguities and ensures consistency across clinicians.

8. Partnership with Administrative & Intake Functions

Partners with administrative leadership and intake program leadership to align clinical care with operational systems.

Provides clinical input into:

  • Scheduling and capacity
  • Intake and matching processes
  • Documentation requirements impacting billing

Steps in on complex placement or coordination issues.

9. Direct care

Holds a caseload of 8-10 clients per week with the goals of:

  • Maintain an understanding of the typical population served
  • Understand PFWC systems and is able to identify gaps and monitor the impact of system changes
  • Engage in reflective supervision with President to deepen supervision practice
  • Support the organization’s finances

Accountability

This role is accountable for:

  • Timely client placement and continuity of care
  • Strong clinician performance and follow-through
  • High-quality, effective supervision
  • Clear and compliant documentation
  • Smooth clinical flow with minimal breakdowns

Scope & Workload (Typical)

  • 2–5 escalated clinical consultations per week
  • 2–4 complex placement or clinical decisions per week
  • 8-10 client sessions per week
  • Ongoing supervisor leadership and performance oversight
  • Continuous attention to flow, coordination, and system clarity

What This Role Is Not

  • Not the primary owner of the training program
  • Not an administrative or operations role
  • Not a passive advisory position

Relationship with President

The Clinical Director holds full evaluative and decision-making authority.

President (former Clinical Director) provides reflective consultation, clinical depth, and model development, and is not involved in performance decisions or ongoing case management.

Key Qualities

  • Strong clinical judgment and comfort making decisions in ambiguity
  • Ability to provide clear, direct feedback and hold accountability
  • Systems thinker who integrates across people and processes
  • Ability to balance care quality with operational realities
  • Reliable in follow-through without over-functioning

Preferred:

  • Experience supervising clinicians and/or supervisors
  • Depth in relational reflective clinical work
  • Openness to ongoing consultation and alignment with PFWC’s model

Bottom Line

The Clinical Director ensures that clinical care at PFWC is clear, aligned, and actually happens as intended—across people, cases, and systems.

Compensation

This role offers a base salary in the range of $115,000–$125,000.

While not necessary, a preferred arrangement is that the Clinical Director starts part-time and builds towards full-time along with caseload and responsibilities.

Benefits

PFWC offers a comprehensive benefits package for full-time employees, including:

  • Paid Time Off: 15 days annually, accrued from start date
  • Paid Holidays: 6 fixed holidays plus 2 floating days
  • Sick Leave: 6 days annually, accrued from start date
  • Parental Leave: 4 weeks paid
  • Health Insurance: Multiple plans through Anthem; PFWC covers at least 50% of the base individual plan
  • Dental Insurance: 100% employer-paid base plan
  • Vision Insurance: Fully covered
  • Flexible Spending Account (FSA)
  • Retirement: 3% employer match on IRA contributions
  • Family & Medical Leave: Participation in Colorado FAMLI program

To Apply

Applications through this job platform will not be considered. Instead, complete the screener application through the link below and upload your resume and cover letter there.

https://forms.gle/M2ZutswrpzJTJe8t5

Pay: $115,000.00 - $125,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Application Question(s):

  • Did you read the entire job description before applying?

Work Location: Hybrid remote in Boulder, CO 80301

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