Clinical Flow Coordinator

CLINICAL FLOW COORDINATOR

Part-Time Position | 15-20 hrs/week | Immediate Opening

Located in a warm, open and inviting space just off NW 23rd in Portland, our health care office is looking to add a Clinical Flow Coordinator to complement our team. This position offers a great opportunity to work in a friendly and busy clinic with established, friendly professionals as your peers.

The Role

You'll be a key player in keeping our clinic running smoothly and ensuring every patient has an excellent experience. You'll work directly with our patients and clinical team, managing the flow of appointments, preparing treatment spaces, and supporting our Chiropractors and Massage Therapists so they can focus entirely on patient care.

This position goes beyond traditional front desk duties and requires someone who is comfortable staying active, multitasking, and helping maintain an organized clinic flow.

What You'll Do

Patient Flow & Clinical Support (Primary Focus)

• Greet patients warmly and get them roomed efficiently
• Prepare and maintain treatment stations (clean tables, organized supplies, equipment ready)
• Manage patient flow between doctors and massage therapists
• Guide patients through their visit experience
• Ensure smooth check-out with next appointments scheduled
• Assist doctors and therapists with patient transitions
• Support passive therapies (decompression setup, laser therapy, exercise stations)

Administrative Support (Secondary Focus)

• Answer phones and handle scheduling questions
• Check patients in and out
• Assist with patient intake
• Confirm appointments and collect basic information
• Book follow-up appointments as directed
• Support the Office Manager with administrative needs

What Makes You a Great Fit

You're reliable, trustworthy, and positive. You genuinely care about patients and team members feeling supported.

You’re comfortable working in a fast paced, team oriented environment where every day looks a little different. This role includes a mix of patient support, clinic flow, and front desk responsibility, so adaptability and a willingness to jump in where needed are important.

We value team members who are proactive, professional, organized, and receptive to feedback, with a positive attitude and willingness to grow within the role.

You're detail-oriented. Clean, organized treatment spaces and well-prepared stations matter to you. You stay ahead of it.

Experience That Helps

• Customer service experience (2+ years)
• Healthcare clinic or hospitality background (preferred but not required)
• Interest in fitness, wellness, or athletic training
• Basic computer skills
• Ability to work in a deadline-oriented healthcare environment

What We'll Train You On

• Our clinic systems and protocols
• Our patient flow process
• Equipment and passive therapy setup
• Our travel card system
• Everything you need to succeed

Hours & Compensation

• 15-20 hours per week, flexible scheduling
• Monday, Wednesday, Thursday
• $18-21/hour, based on experience and fit
• Paid time off
• Employee discount

Why You'll Love Working Here

• Warm, inviting, welcoming clinic environment
• Friendly team of established professionals
• Variety and dynamic daily work
• Room for growth as our clinic expands
• Making a real difference in patient care and success

How to Apply Please respond with:

• Your resume
• A brief note about why this role appeals to you and when you can start

Please respond through indeed or email your resume to info@portlandbacksmith.com

We're looking for someone who's ready to be part of our happy team and make an impact. If that's you, we'd love to meet you!

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person