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Clinical Info Systems Specialist

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

SUMMARY

A Clinical Information Systems Specialist is responsible for training and developing US Renal Care's

software applications.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

  • Participates in development of testing plans and testing scenarios within EMR system.
  • Subject matter expert on Clinical Information System(s) and Portal Systems.
  • Provide User Support and end-user training on Clinical Information System for Physician and Clinical Care Team for ongoing education / new users per US Renal Care policy and procedures.
  • Provide pre and post Application Implementation support.
  • Liaison to Clinical Information System(s) vendors.
  • Work closely with other departments within USRC in development / improve processes
  • Effective Communication to end users about upgrades and version controls including presenting to large groups.
  • Able to listen effectively to end users to resolved outstanding issues.
  • Ability to prioritize working load and make good judgment calls according to the severity of the requests.
  • Develop and Maintain Training Material as needed.
  • Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
  • Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
  • Regular and reliable attendance is required for the job.
Requirements:

Qualifications/Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include:

  • Minimum of 2 years of Clinical Information System software support experience.
  • Outstanding telephone skills and customer service skills are required.
  • Ability to work in an organized manner, quickly, and efficiently in a fast-paced environment.
  • Excellent communication and interpersonal skills with Management and Users.
  • Travel required up to 50%.
  • Ability to work independently without supervision.
  • Advanced analytical skills required; Excel

Compensation: 50-60K

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