Clinical Intake Coordinator

Job Summary
We are seeking a proactive and compassionate Clinical Intake Coordinator to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients seeking mental health, behavioral health, or medical services, ensuring a smooth and efficient intake process. Your expertise in hospital and acute care settings will enable you to conduct thorough patient assessments, coordinate necessary services, and facilitate seamless communication between patients and clinical teams. This position offers an exciting opportunity to make a meaningful impact on patient care by managing initial evaluations, discharge planning, and utilization management within a fast-paced healthcare environment. Responsibilities

• Conduct comprehensive patient intake assessments across inpatient, outpatient, emergency, and post-acute care settings, utilizing medical terminology and physiology knowledge to gather detailed clinical information.
• Coordinate with hospital staff, social workers, behavioral health specialists, and case managers to ensure timely access to appropriate services.
• Manage patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy throughout the intake process.
• Facilitate discharge planning by collaborating with multidisciplinary teams to develop effective post-acute care plans.
• Assist with diagnostic evaluations and utilization management to optimize patient treatment pathways and resource allocation.
• Support case management activities by evaluating patient needs in trauma centers, ICU units, PICUs (Pediatric Intensive Care Units), and other specialized departments such as addiction counseling or mental health clinics.
• Maintain detailed documentation of patient assessments, medical records, and intake procedures while adhering to hospital policies and procedures.
• Provide excellent patient service by guiding individuals through the intake process with professionalism and empathy while addressing their questions or concerns. Experience
• Prior hospital experience is required, preferably within Level I or Level II trauma centers or acute care environments.
• Experience working in ICU settings or with inpatient and outpatient populations is highly desirable.
• Knowledge of medical terminology, physiology, and diagnostic evaluation techniques is essential for success in this role.
• Demonstrated experience in behavioral health, mental health counseling, social work, or addiction counseling enhances your ability to support diverse patient needs.
• Familiarity with discharge planning, utilization management, case management processes, and managed care principles is preferred.
• Previous involvement in emergency medicine or hospital medicine settings will be considered an asset.
• Strong organizational skills with the ability to handle multiple priorities efficiently in high-pressure situations are crucial for this energetic role. Join our team as a Clinical Intake Coordinator if you are passionate about delivering exceptional patient care in a vibrant healthcare environment! Your dedication will help ensure patients receive timely support while fostering a collaborative atmosphere focused on healing and well-being.

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Work Location: In person