Clinical Integration Specialist

Are you a highly organized and tech-savvy orthodontic or dental professional looking to apply your integration and customer success skills in a fast-paced, innovative environment? We are seeking a motivated individual to join our team. In this dynamic role, you will play a vital role in expanding the adoption of Alta Smiles' game-changing C5 Hidden Orthodontics and other Alta Smiles solutions across the United States.

About Alta Smiles

Alta Smiles is reshaping the future of orthodontics with Hidden Orthodontics, a discreet and effective alternative to traditional braces and aligners. By combining innovation, digital workflows, and a patient-first approach, Alta Smiles helps dentists and orthodontists expand treatment options, grow practice revenue, and deliver an unmatched patient experience. To learn more about Alta Smiles, visit our website at https://altasmiles.com

Position description:

As a Clinical Integration Specialist, you will become a trusted partner to dentists, orthodontists, and their teams, guiding them through onboarding, training, and workflow integration. You’ll blend your clinical knowledge with your passion for education and technology to ensure practices succeed with Alta Smiles products from day one through long-term adoption.

This role is ideal for someone with a dental or orthodontic background who enjoys working with doctors and staff, thrives in dynamic environments, and is motivated by helping practices achieve growth through innovation. Responsibilities include:

• Lead onboarding and training sessions (virtual and in-office) for C5 Hidden Orthodontics and other Alta Smiles solutions.
• Provide hands-on clinical support when physical presence is a practical option.
• Provide troubleshooting, and workflow guidance to doctors and teams.
• Support the sales team to drive product adoption and uncover opportunities for practice growth.
• Deliver engaging demonstrations and educational events to highlight the clinical and patient benefits of C5 Hidden Orthodontics.
• Act as a clinical resource at exhibitions, conferences, and roundtables.
• Track customer interactions in CRM systems to ensure seamless support and communication.
• Travel occasionally (approx. 20%) to support in-practice integration and professional events.

This is a full-time position (40 hours) that will be performed out of our company headquarters in Fort Washington when not in the field supporting customer practices.

Benefits you'll receive:

• A highly competitive salary (depending on experience)
• Paid time off and holidays
• Training and continuing education with extensive opportunities to develop your skills and grow your career
• Highly supportive culture and team environment
• The chance to be part of a small, but rapidly growing team of dedicated caregivers who are passionately committed to the success of our patients, our partners, and each other

Qualifications

• 3+ years of experience working in an orthodontic or dental lab
• Strong knowledge of aligner systems, orthodontic workflows, and digital dentistry.
• Experience training, educating, or supporting clinicians in practice settings.
• Excellent communication and presentation skills with the ability to simplify complex concepts.
• Tech-savvy, organized, and proactive with a customer-first mindset.
• Willingness to travel occasionally.
• Familiarity with IOS, 3D design software, and digital orthodontic platforms (preferred).
• Proven success in driving adoption of new orthodontic solutions.
• Proven ability to drive adoption of new technology in a clinical setting (preferred).
• Bilingual abilities a plus

Job Type: Full-time

Pay: $35.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Experience:

• clinical training: 3 years (Preferred)
• orthodontic workflows and digital dentistry: 3 years (Preferred)
• aligner systems and/or orthodontia: 3 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person