Clinical Liaison & Hospice Intake Specialist LVN - Must have Hospice experience!

Clinical Liaison & Intake Specialist

Join Graceland Hospice Care covering Los Angeles and Orange County regions and be part of a highly sought after physician-owned and operated hospice group. Through a team-oriented approach, Graceland Hospice Care will provide compassionate, quality medical care, pain management, emotional and spiritual support expressly customized to our patient's needs.

We are hiring a hospice focused and experienced, Clinical Liaison/Intake Specialist. In this role, you will bridge the gap between initial referral and the start of clinical care. This is a blend between administrative coordination and clinical triage.

Job Description:

• Maintain clear and consistent communication with clinical staff, referral sources, and families throughout the intake process
• Work with Board and Care groups, hospitals or skilled nursing facilities to facilitate the discharge of potential hospice patients. Act as a bridge between the facility and the hospice agency, ensuring a smooth transition for the patient.
• Screen inquiries for eligibility, assessing initial patient and family needs over the phone, and ordering initial medical supplies or medications needed for the start of care.
• Experience with CHAP Hospice accreditation standards.
• Accurately document all referral and admission activity in the EMR system and maintain tracking logs or spreadsheets
• Manage the full lifecycle of a referral while also assigning field staff for the initial admission visits.
• Gather demographics, explain hospice benefits to families, and prepare the necessary paperwork for the admitting nurse
• Ensure all admission paperwork is received, reviewed, and accurately entered into HospiceMD EMR system.
• Ensure maximum third-party reimbursement through coordination with physicians, payers, and service providers
• General office duties as directed.
• Occasional field visits as need by clinical teams.

Qualifications

Demonstrated compassion and commitment to hospice patient care

· Active LVN license in the State of California, in good standing

· Maintain valid California driver’s license and reliable transportation

· Minimum 1 year of hospice experience; strong understanding of hospice philosophy and end of life care

· Prior experience in nursing or related medical fields

• Bilingual (English and Spanish) preferred but not required

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid sick time
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• How many years of hospice experience do you have?
• Do you have Hospice Intake experience? If so, how many years?

License/Certification:

• LVN Certification (Required)

Work Location: In person