Clinical Medical Assistant (Bilingual - English and Spanish)

Job Summary

The Medical Assistant MUST BE BILINGUAL in English and Spanish. The CMA supports physicians and clinical staff in delivering exceptional patient care by performing medical, clerical, and administrative duties. This role ensures smooth patient flow by greeting and registering patients, updating records, and assisting in clinical procedures. The Medical Assistant is essential in ensuring patient satisfaction and promoting positive interactions throughout the healthcare experience. Education

• Graduate from a medical assistant program (Required)
• Licenses & Certifications· CMA - Certified Medical Assistant (Required)

Experience:

• 1 year of experience providing medical assistance in a physician’s office, nursing facility, or hospital (Preferred)

Competencies:·

Strong Customer Service Skills·

General Computer Skills·

Knowledge of Medical Terminology·

Organizational Skills·

Strong Communication & Interpersonal Skills

Teamwork

How this is demonstrated in this role:

· Works collaboratively with staff, patients, and families.

· Encourages cooperation and offers assistance to ensure effective team performance.

Adaptability

How this is demonstrated in this role:

· Embraces change positively and adapts strategies to ensure continued success.

· Maintains composure in high-pressure environments.

Communication

How this is demonstrated in this role:

· Clearly communicates patient care details with healthcare providers.

· Ensures patients are informed and supported throughout their visit.

Accountability

How this is demonstrated in this role:

· Takes responsibility for assigned tasks and patient care outcomes.

· Follows established procedures and maintains accuracy in documentation.

Clinical Support

· Assists in preparing patients for examinations and procedures.

· Provides support during physical exams, including measuring vital signs and collecting specimens.

· Performs basic clinical services such as wound care, EKGs, phlebotomy, and injections.

· Ensures exam rooms are prepared, stocked, and sanitized between visits.

Administrative Duties

· Greets and registers patients, verifies demographic data, and updates records.

· Manages patient appointment scheduling and reminder communications.

· Processes billing inquiries, collects payments, and follows cash-handling procedures.

· Ensures compliance with HIPAA, OSHA, and other healthcare regulations.

Office Management

· Maintains inventory of clinical supplies and orders replenishments as needed.

· Tracks and manages office equipment and assists in coordinating repairs.

· Provides administrative support to medical staff, including preparing correspondence, scheduling meetings, and ensuring documentation accuracy.

General Responsibilities:

· Complies with all FHCP policies, laws, and regulations, including HIPAA

· Adheres to safety protocols and promotes a secure work environment

· Participates in ongoing professional development

· Performs other duties as assigned

Job Type: Full-time

Pay: $22.50 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

License/Certification:

• Certified Medical Assistant (Required)
• BLS Certification (Required)

Ability to Commute:

• Philadelphia, PA 19140 (Required)

Work Location: In person