Clinical Operations Coordinator

Clinical Operations Coordinator (2–5 Year Experience)
University Pain Centers is seeking motivated, detail-oriented professionals committed to delivering high-quality, patient-centered care. This role is ideal for individuals early in their healthcare careers who are looking to gain hands-on experience in a fast-paced clinical environment.

This position includes responsibilities across both our Westchester and Chicago locations and requires the ability to travel between sites as needed.

We value consistency and are seeking candidates interested in building a long-term role within our organization.

As a Clinic Operations Coordinator, you will answer phone calls, enter new patient data, schedule appointments, and assist with patient check-in using the Healow patient portal and other digital tools. This role requires strong comfort with technology, the ability to learn systems quickly, and the ability to work efficiently in a high-volume, fast-paced environment.

This is an ideal opportunity for someone early in their healthcare career who is organized, tech-comfortable, and eager to grow in a busy pain management clinic.

What You’ll Do

• Accurately enter and update new patient information in the EMR system in real time
• Use the eCW Healow patient portal and other digital tools to support patient communication and appointment management
• Verify insurance and assist with prior authorizations (training provided)
• Register new patients and update EMR records
• Manage a high volume of phone calls and assist with patient inquiries
• Collaborate with clinical staff using shared digital workflows to ensure efficient patient flow
• Travel to Chicago location as needed
• Assist with special projects assigned by the Practice Administrator

What You Bring

• Education: High school diploma required; some college preferred
• Experience: 2–5 years in a front desk or clinical support role (healthcare setting preferred)

Skills:

• Strong communication skills (in person and over the phone)
• Ability to multitask and prioritize in a busy environment
• Familiarity with basic insurance processes (we’ll train you)
• Tech-savvy and eager to learn
• Reliable, professional, and confidentiality-focused

Benefits & Perks

• Health, dental, vision, and life insurance
• Paid time off
• Opportunities for career development and training
• Work with a nationally recognized team in interventional pain care

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of professional work experience do you have in administrative, front desk, or patient-facing roles?
• Are you currently employed?
• What interested you in applying for this clinical coordinator/medical receptionist position?

Ability to Commute:

• Westchester, IL 60154 (Required)

Work Location: In person