Clinical Operations Coordinator for Anywhere Wellness

• Title
• PST/MST Prioritized-Full Time Entry Level Secretary 8-5 FIXED PST M-F for Anywhere Wellness, NO EST/CST DO NOT APPLY
• Job type
• Full-time employee
• Location(s)
• Remote
• Overview
• PST/MST/CST prioritized-Biller/Secretary at Anywhere Wellness -Full-time Remote 8-5 PST M-F with
• Required Permanent- Fixed Hours PST
• Description
• Biller/Receptionist Role -100% Virtual at Anywhere Wellness

• CANDIDATES THAT CALL/EMAIL WILL NOT BE CONSIDERED FOR THIS ROLE DUE TO HIGH VOLUME OF APPLICANTS- WE ASK YOU APPLY HERE ONLY
• Job type
• Full-time employee
• Location(s)
• Remote
• Overview
• Biller/Receptionist at Anywhere Wellness -Full-time Remote 8-5 PST M-F

Details

ADDITIONALLY-WE ARE NOT LOOKING TO OUTSOURCE Reception work, BILLING OR HIRING VIA A 3RD PARTY COMPANY

• IF YOU ARE A BILLING COMPANY PLEASE DO NOT CONTACT US
• Full Time Receptionist Role at Anywhere Wellness with limited billing
• Job type
• Full-time employee
• Remote 8-5 PST M-F with 1x( 10 minute) Weekend Email Check in's Required
• Permanent- Fixed Hours PST -Non-Negotiable
• Overview


• Anywhere Wellness: Manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage as a secondary support to our clinical lead

Remote: Anywhere Wellness Medical Receptionist Assistant

• Full-time employee
• Location(s)
• Remote/Fully Time Virtual Presence Required Via Kumo Anywhere Wellness Virtual Office Space

Our Assistant will ensure that the clinical vision of the practice is executed smoothly.

• Key Responsibilities

• Coordinate and complete the day-to-day secretary work and limited billing and other delegated roles of admin staff.
• Operational Oversight: Ensure all daily services and "back sided" job related tasks running smoothly.
• Quality and Compliance: Monitor patient care quality and ensure the practice adheres to all necessary medical protocols, ethical standards, and regulatory requirements, HIPAA.
• Liaison: Act as the primary communication link between the clinical team, administration, & external parties.

• MUST PROVIDE A QUIET ENVIRONMENT with NO BACKGROUND NOISE DUE TO HIPPA/PROFESSIONAL SETTING FREE FROM CHILDREN OR OTHER PEOPLE AND PETS.

• Qualifications:
• 2-3 years required experience
• Strong interpersonal skills
• Billing experience
• Degree in accounting, business, data, or certified biller/coder preferred
• Therapeutic listener
• Detail-oriented & able to manage multiple tasks timely and effectively
• Strong organizational skills
• Tech-savvy- EMR software, Excel, etc

• Schedule: Monday - Friday 8-5 pm PST, with limited weekend phone coverage requiring 1-2x weekend email/phone "check in's"
• • Fully remote, yet working out of a VIRTUAL OFFICE with admin staff, which all have live camera presence during working hours.

• What We Offer:
• Competitive pay & opportunity for growth
• PTO, 401K, Health Benefits, Floating holidays
• 100% remote
• A supportive and inclusive work environment
• Salary range
• $20 - $22 per hour

Additional questions

Applicant details

• Provide a link to your LinkedIn profile or personal website
• What is the earliest date you are available to start this position?
• How many years of relevant experience do you have?

Schedule and salary

• What is your desired schedule/salary?

Job Opportunity: Lead Billing Specialist & Executive Operations Assistant

• Role Type:
• Full-Time, Virtual Office (Permanent Position with Camera Presence Required) Hours: M-F, 8-5 PM PST (Plus 1 weekend check-in & urgent coverage) Volume: Managing ~30-60 calls per day, 20 emails, 5 new patients, and 50 chart checks

The Mission

• Act as our Clinical Care Coordinator and a direct assistant to the Executive team (CEO/COO), you are the operational heartbeat of our clinic.
• You will manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage. We are a tight-knit team supporting a large remote provider network; we need a "black belt" in multitasking who thrives when wearing multiple hats.

Key Responsibilities

1. High-Volume Revenue Cycle Management

• Daily Chart Checks: Accurately verify all charts for the following day have active insurance, consents and collect balances owed for visits for next day
• Invoicing: Daily payment collection and transparent financial tracking.

2. Inter-Clinic Liaison

• Referral Coordination: Serve as the primary lead for VA/Tricare/Triwest primary care client referrals.
• Clinical Liaison: Act as the professional point of contact for external clinics, managing complex Records Releases and referral tracking with precision.

3. Clinical Coordinator

• Seamless Coverage: your the main POC for office
• Rapid Response: Ability to instantly pause phone calls/
• emails/exec tasks/billing tasks to answer high-volume phones/emails. You must match the patient’s energy, provide empathy, and build New Client Charts without hesitation.
• System Navigation: Expertly navigate multiple Electronic Health Records (EHR) and digital filing systems simultaneously.

4. Executive Support & Team Culture

• Virtual Presence: Maintain active camera presence in our virtual office, remaining "interruptible" and accessible to the CEO, COO, and Providers.
• Flexibility: As a smaller ops team supporting a large clinical staff, you must be willing to "rise above" your job description to meet shifting daily priorities.

Requirements & Qualifications

• Education: Communications, Healthcare, Psychology, Business or MA, or Medical, or Accounting degree preferred.
• Experience: Heavy medical and/or billing experience is mandatory. You must be comfortable scaling from 1,000 to 2,000+ visits monthly as we grow.
• Technical Mastery: Advanced skills in Google Workspace and Excel. Ability to manage "digital clutter/excessive files" across various communication platforms.
• The "Switch": Proven ability to multitask between deep-focus billing and high-empathy patient communication without skipping vital steps or losing organizational flow.
• Reliability: You are the person the team leans on; consistency and punctuality are non-negotiable.
• Salary range
• $20 - $22 per hour
• Hiring team
• Desirae Dorsey