Clinical Operations Manager

Description:

Annual Salary: $100,000 - $140,000

This is an exempt position. Applicants must pass a background check. Local candidates only.

Work Location and Hours of Operations

Northwest Asthma and Allergy – 9725 Third Ave NE, Ste 500 Seattle, WA 98115

Monday – Friday 8:00 am – 5:00 pm

Benefits Include:

• Medical PPO
• Dental PPO
• Vision
• Employer paid Life and AD&D
• Employee paid supplemental Life and AD&D
• Employer paid LTD
• Profit sharing and 401k plan
• Vacation - 21 days accrued per year

About Us Allergies, asthma, and immune diseases can have a drastic effect on an individual’s quality of life. As the largest asthma and allergy practice in Washington State, we are dedicated to providing solutions that improve the quality of life for infants, children, and adults affected by allergy, asthma, sinus disease, eczema, hives, and immune system disorders. For decades, we have been dedicated to providing individually focused care from a team of award-winning Board certified/eligible physicians and highly trained, compassionate support staff.

We are committed to listening carefully and treating each patient with kindness, respect, and courtesy. We apply our specialized knowledge to deliver patient-centered, cost-effective care with compassion and integrity.

Job Summary

The Clinical Operations Manager is responsible for overseeing the daily clinical functions of the practice, ensuring efficient, safe, and high-quality patient care. This role provides direct supervision and leadership to the clinical staff, compounding lab staff, and biologics team, ensuring compliance with clinical protocols, regulatory standards, and safety procedures. The Clinical Operations Manager coordinates staffing, workflow, and training to support optimal clinic operations, while also collaborating with providers and management to implement best practices and improve patient outcomes.

• Direct, supervise and evaluate work activities for clinical coordinator.
• Identify developmental needs of staff and provide training opportunities for professional growth
• Serves as a critical problem-solving resource for staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems.
• Ensures compliance with established regulations and standards, including quality assurance, safety, confidentiality, and medical record documentation.
• Collaborates with the human resources manager on recruiting, selecting, orienting/training, and evaluating clinical staff.
• Demonstrates knowledge and competency in medical office techniques and workflow to help develop, revise, and implement clinical training and policies.
• Actively participates in ongoing improvement and updates of EHR together with the advising physician team.
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• Conduct and administer fiscal operations including budget planning and authorization and reconciliation of expenditures.
• Ensure effective use of resources and assess the need for additional staff, equipment and services.
• Keep up to date with technical innovations and implement system improvements as needed.
• Establish objectives and evaluative criteria for clinical staff.
• Work with physicians and other department managers to ensure efficient workflows and continuum of care.

Requirements:

Minimum Qualifications

• Five years of experience in clinical management
• Current or previous credential in a patient care position
• Experience with team management
• Excellent verbal and written communication skills

Preferred Qualifications

• Bachelor’s degree in management or relevant field.
• Fundamental understanding of the revenue cycle in an ambulatory healthcare setting.
• Prior experience with EMR.
• Excellent communication and dispute resolution skills.

Northwest Asthma and Allergy Center is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Northwest Asthma and Allergy Center is a “Ban the Box” employer. However, per Federal and State requirements, any candidate selected for this position must undergo a criminal history background