Clinical Patient Coordinator Assistant

Job Summary
We are seeking a dynamic and detail-oriented Clinical Patient Coordinator Assistant to join a healthcare team. In this vital role, the employee will provide essential administrative and clinical support to ensure seamless patient experiences and efficient clinic operations. A proactive approach will help coordinate patient care, manage medical records, and facilitate communication between patients and healthcare providers.

If you thrive in a fast-paced environment, possess excellent organizational skills, and have a passion for delivering exceptional patient service, this is the opportunity for you to make a meaningful impact in healthcare delivery.

Duties/Responsibilities

• Keep patients’ procedures and status related to randomization up to date.
• Updates research database & submits documents for studies.
• Organizes and maintains filing systems to store and retrieve patient information and charts effectively and efficiently.
• Maintain an updated LCTC overall calendar and assist with scheduling as needed.
• Assist the research director and research coordinator with patient’s, schedule, appointments and status related to specific studies.
• Identifies patient needs and coordinates necessary resources to provide care.
• Supports the research director to implement an effective and reliable patient scheduling system.
• Participates in the development of process changes and improvements.
• Develops a systematic process to identify potentially suited patients.
• Schedules patients visits over the phone and update the appointments in the electronic visit records.
• Conducts patient visits follow ups and supports patients’ retention.
• Maintain active and effective communication with the Research Staff to guarantee proper patients follow according to the protocols.
• Give support to Research Coordinators and Research Manager in all aspects related to the patients’ management including patients’ appointments.
• Check e-mails and route items to the appropriate research staff.
• Maintains information in research study database.
• Prepare study documents & obtain Physician signature.
• Assist Research Coordinators daily activities and function related to patients’ management.
• Performs general administrative duties, including answering phones, managing email correspondence.

Required Skills/Abilities

• Strong communication and interpersonal skills are essential.
• Patient coordinators interact with patients, families, healthcare providers, and administrative staff regularly.
• Attention to detail, empathy, and the ability to maintain patient confidentiality are also critical qualities for success in this role.
• Proficiency in Spanish and English language.

Education and Experience

• Bachelor’s degree in life science or related field required.
• 1 to 3 years of related experience required.

Compensation and Benefits

• Pay Rate: $15.00- $16.00
• 100% Health Insurance Coverage
• Summer Bonus (Based on Productivity)
• Monday thru Friday 7:00am - 4:00pm

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Health insurance

Work Location: In person