Clinical Procedure Data Coordinator

Job Title: Clinical Procedure Data Coordinator

FLSA Status: Non Exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full time role based at our Greenville Quadrangle Endoscopy Center location, Monday-Friday, 8a.m. – 5 p.m.

Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner.

Supervision Received: Clinical Supervisor or Center Manager

Supervision Exercised: None.

Typical Physical Demands: Requires prolonged standing or sitting. Requires frequent bending, stooping, or stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Typical Working Conditions:

Normal office environment

About the role

This employee shall be responsible for obtaining/updating and managing patient health information by phone prior to the date of procedure.

Responsibilities

Makes telephone contact with all patients to confirm appointments for procedures, ensure they have prep instructions, and understand them, and answer questions they may have regarding their procedure.

Completes ProVation MCG pre-call note on all patients, which includes, but is not limited to documentation of:

Procedure to be performed.
Patient arrival time
Indication for procedure
Health history, including medical, surgical, and social.
Current list of medications
Allergies (meds, food, latex, etc.)
Answering patient questions

Gives instructions by phone regarding:

Center location
Appropriate clothing
Medications to be taken day of procedure.
Disposition of glasses, hearing aids, and jewelry
Transportation requirements
Bringing inhalers/medications
Driving
Pain expectations
Other instructions as necessary

Give special instructions by phone when appropriate regarding:

NSAIDS
FE Supplements
Aspirin
Warfarin (Coumadin)
Herbs
Diabetes medications
Blood thinners

Performs other tasks as requested.

Candidate requirements

Licensed Practical Nurse or Certified Medical Assistant

Experience required.

Typing/computer skills

Visual/hearing ability sufficient to comprehend written/verbal communication.

Ability to deal effectively with stress.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Signatures

This job description has been approved by:

Manager_____________________________________ Date ____________

HR__________________________________________ Date _________________

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee______________________________________ Date__________________

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