Clinical Research Associate

Job Summary : Clinical Research Associates works under the direction of physician experts performing data research and document production activities on medical-legal cases. Duties include researching medical billing codes, conducting scientific literature reviews, sourcing cost data, analyzing medical cost/vendor surveys, and performing extensive quality control and proofreading.

About This Opportunity

The Clinical Research Associates begins by working within a designated pod alongside more tenured and experienced team members in higher roles. During this initial phase, the Apprentice provides research assistance on cases managed by senior staff members who carry higher caseloads. As the Apprentice gains experience and proficiency, they gradually transition to independently managing their own caseload of 7-10 active cases.

The Clinical Research Associates receives hands-on training in the company's proprietary Workflow and Information Management System (WIMS) while developing specialized knowledge in medical coding, cost analysis, and document production. As a downstream operations department, this role requires collaboration and communication with various departments across the organization to ensure the highest quality deliverables are completed.

This position requires the ability to work effectively in a fast-paced environment with strong multitasking skills and the ability to maintain composure and organizational clarity during high-pressure situations. Advanced Microsoft Office Suite proficiency, excellent proofreading abilities, critical thinking and problem-solving skills, attention to detail, and a firm commitment to meeting deadlines are essential. The role involves seven to eight hours per day of computer-based work, which may include prolonged sitting.

Essential Job Functions

Research & Analysis

• Research medical billing codes (CPT, CDT, HCPCS, Anesthesia and MS-DRG) and assign them to medical procedures and services
• Conduct scientific literature reviews and source healthcare cost data
• Contact vendors to gather location-specific pricing information
• Analyze medical cost surveys and perform cost calculations
• Knowledge of CPT, CDT, HCPCS, Anesthesia and MS-DRG medical codes
• Intermediate to Advanced knowledge of medical terminology, anatomy, physiology, and pharmacology

Case Management

• Coordinate communication between internal staff and physician experts
• Track case progress and keep management informed of project status
• Ensure all work meets strict deadlines and quality standards
• Critical thinking and problem-solving skills
• Ability to thrive in a fast-paced, deadline-driven environment

Quality & Production

• Perform quality control and proofread medical-legal documents
• Master our proprietary Workflow and Information Management System
• Apply methodological processes under physician direction
• Maintain HIPAA compliance and patient confidentiality
• Intermediate to advanced proficiency in Microsoft Office Suite (especially Word)
• Strong grammatical and proofreading abilities
• Excellent written and verbal communication skills
• Typing speed of 40+ wpm

Education and Experience

• Bachelor of Science in Biology and/or Chemistry, OR
• Medical Billing and Coding Certification with 2+ years of professional medical office experience, OR
• 2+ years of professional experience in a medical office or medically-related field

Preferred Qualification

• Active CBCS certification (or willingness to obtain within first year)
• Strong memory recall abilities
• Team-first attitude and collaborative spirit
• Ability to manage multiple priorities with efficiency

Work Schedule

• 5 day/40-hour work week: Mon - Fri 8:30am - 5:30pm.
• Overtime may be required and will be based on business needs.

Benefits

At Physician Life Care Planning, our employees enjoy benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), life insurance, paid time off program with paid holidays and various wellness programs. Additionally, our career path planning assists employees with their professional goals.

Work Environment

Physician Life Care Planning is a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physician Life Care Planning’s Core Values

Commitment to Excellence, Superlative Expertise, Integrity, Ownership, Professionalism, Problem-Solving and Customer Centricity.

Physician Life Care Planning is an equal opportunity employer.

Confidentiality

Clinical Research Associates must adhere to Federal HIPAA Regulations and willing to sign a Confidentiality Agreement.