Clinical Research Laboratory Technician/Phlebotomist

About Us:

Direct Helpers Research Center is a dedicated medical institute that combines a network of committed and experienced personnel to conduct clinical research trials in Phases I-IV. We aid the pharmaceutical community with the advancement of medications and medical devices to seek an outcome where people will benefit from a better quality of life. DHRC has successfully collaborated with major pharmaceutical companies and CRO’s. We continually meet and exceed enrollment, patient retention, and data integrity while adhering to the Good Clinical Practice Guidelines.

Job Description:

Direct Helpers Research Center (DHRC) is seeking a highly skilled, detail-oriented Bilingual (English/Spanish) Laboratory Technician to support Phase I–IV clinical trials.

We strongly prefer a certified phlebotomist. We require previous clinical research experience, GCP and IATA certification. Our patient population ranges from newborns to geriatric participants, requiring a high level of technical skill, precision, and confidence in venipuncture across all age groups.

Key Responsibilities:

• Perform complex phlebotomy, specimen collection, processing, labeling, and documentation
• Process and package samples according to individual study protocols and IATA regulations
• Ensure strict adherence to GCP, ICH, and regulatory requirements
• Accurately complete electronic requisitions and work within laboratory portals and study-specific systems
• Maintain lab equipment, inventory, and a compliant, organized work environment
• Clear and concise communication with CRAs and CRCs
• Providing satisfactory customer service with patients
• Provide excellent service to patients, addressing their questions and ensuring they feel informed and comfortable during the specimen collection process.

Qualifications:

• Phlebotomy certification and strong hands-on experience required
• Clinical research experience required
• Must be bilingual in English and Spanish
• Knowledgeable in specimen processing and protocol-driven packaging requirements
• Highly detail-oriented and comfortable working with technology, electronic lab portals, and digital documentation systems

If you are precise, adaptable, and experienced in high-level phlebotomy within a research setting, we encourage you to apply and join our dedicated clinical research team.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Application Question(s):

• Are you available for an in-person interview the week of April 20th?

Language:

• English and Spanish fluently (Required)

Work Location: In person